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Sunday, 13 November

19.00 – 20.30

Welcome Reception

Join us as we reunite with colleagues and welcome this year's conference speakers, panelists and guests in Amsterdam over cocktails and hors d'oeuvres.

Monday, 14 November

8.00 – 8:45

EXPO Area & Coffee

9.00 – 10.00

Keynote Presentation: The Global Landscape

Speaker:
Bert Bruning, Managing Director, Dutch State Business, Atradius
Amsterdam, Netherlands

10.00 – 10.30

Networking Coffee Break in Expo Area

10:30 – 11:30

Country Risk: Latin America

As news from Brazil and Argentina continues to cause concern in world markets, a panel of experts drawn from different industries with different areas of expertise will examine the current and future risks of trading in key Latin American countries.

Moderator:
Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia

Panelists:
Sebastian Vanderlinden, Country and Risk Analyst, Credendo Group
Brussels, Belgium
Emerson Ferreira Rodrigues de Sousa, Customer Credit Risk Management - Global Governance & Systems, BASF
Ludwigshafen, Germany
Alexandra Dumitru, Economist (Latin America) Rabobank
Utrecht, Netherlands
Stian Kurvers, Credit Risk Manager, Nidera BV
Rotterdam, Netherlands

11:30 – 12:30

Country Risk: Trading Conditions in Russia

Moderator Robert Schulze, recently appointed as President of the Association of European Businesses’ (AEB) newly formed Arbitration Court in Moscow, will guide panelists through a discussion of how well perceptions about trade with Russia match the reality of conducting everyday business transactions. With increased economic sanctions imposed against Russia by Europe and the U.S, the panel of experts will examine ways to conduct business more safely and discuss among other matters:

  • What are the real difficulties with trading in Russia?
  • What are the difficulties experienced when collecting accounts receivable in Russia?
  • How can risk be mitigated from the outset?

Moderator:
Robert Schulze, Attorney & President of AEB Arbitration Court, Schulze, Brutyan & Partners LLC
Moscow, Russia

Panelists:
Dr. Frank Schauff, CEO, Association of European Businesses
Moscow, Russia
Olivier Lazare, Country Chair Russia Shell Exploration and Production Services (R.F) B.V, Shell
Moscow, Russia
Oleg Krylov, Head Transaction Services, ING
Moscow, Russia
Alexey Bezdenezhnykh, Ingosstrakh Ondd Credit Insurance, CEO
Moscow, Russia

12.30-14.00

Networking Luncheon & Expo

14.00-15.00

Trading in Emerging Markets - The Importance of “Local Content” Rules and Regulations

Local content refers to securing direct and indirect opportunities for employment and procurement to home nationals and is becoming more topical and immediately relevant to all multinational companies. Because many countries are currently enacting laws to make it mandatory, the meaning of local content will be discussed along with the requirements of a local content policy to secure the best possible outcomes for all parties.

Speaker:
Patrick Lecoy,
Managing Director, Export Assistance and Development
Monaco

15.00-15.30

Coffee & Networking in the EXPO

15.30-16.30

Straight Talk: Trends & Developments in Trade Credit Insurance
In a global economy shaped by a mix of long-term trends and cyclical influences, the issues plaguing the commercial credit arena, business ebbs and flows and receivable portfolios react accordingly, even resulting in bankruptcy. Join a panel of experts, drawn from various insurance underwriters, to discuss where we are currently, taking a closer look at:

  • What’s on the geopolitical risk horizon?
  • How is the tumultuous foreign currency exchange environment impacting global trade and emerging markets?
  • What are the trends and observations regarding how global risk is being managed in today’s business environment?
  • How will insurance underwriters adjust their portfolios to meet the demand for coverage and risk in the future?

Moderator:
Robert Nijhout, Executive Director, ICISA
Netherlands

Panelists:
Kick Baesjou, Commercial Director, Coface Global Solutions
Paris, France
Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia
Vincent McCue, Senior Vice-President, Marsh GmbH
Dusseldorf, Germany
Pieter Postmus, Global Accounts Manager, Atradius
Amsterdam, Netherlands

16.30 – 17.30

Effectively Managing Credit Intelligence Processes

Discover how combining high-quality external information with your own data delivers actionable insight, improved efficiency and the ability to make more informed decisions. Using a series of case studies Bureau van Dijk and SHS Viveon will explain how companies are getting a better and more consistent view on their clients, mitigating their risk, making a real impact on their bottom line and facilitating new sales. Topics include: the availability of credit information globally; how the combination of credit information and credit management software is the main driver for working more effectively and efficiently; the differences between European and American strategies; and, the latest innovations.

Speakers:
  Sander Desmet, CICP, Bureau van Dijk
Brussels, Belgium
  Wilm Schweer, Senior Manager, Head of Partner Management, SHS VIVEON Solutions GmbH
Germany

18.45

Assemble to depart to the evening dinner

19.00-22.00

Networking Dinner
Attendees and guests will gather to enjoy a relaxing dinner while reviewing the day's events and networking in an informal atmosphere.

Tuesday, 15 November top

8.00-8.30

Coffee Service in the Expo Area

8.30 – 9.00

Membership Update

  • New Additions to the Knowledge & Resource Centre
  • Week in Review, FCIB’s e-newsletter
  • Student updates and ICCE certification
  • Credit & Collections Survey Report
  • Guide to Core Competencies

9.00–10.00

Post Brexit/Post U.S Presidential election

A look at the impact of the UK referendum result on the European Union while, also, taking a trip across the Pond to evaluate the outcome of the Presidential elections and its effect on the global economy.

Speaker:
  Jan Randolph, Director of Sovereign Risk, IHS Economics & Country Risk
London, UK
  Amy Crews-Cutts, Chief Economist, Senior Vice-President, Equifax
Washington D.C, US

10.00-10.15

Coffee & Networking in the Expo

10.15-11.30

Open Forum

For more than 50 years, FCIB has been hosting its signature Open Forum session during conferences and summits to promote and encourage the open exchange of information and sharing of expertise. Participants ask questions and discuss credit-related and country-specific challenges while sharing strategies to carefully guide their companies to profitability.

Moderator:
Martine Zimmermann, ICCE, EEMEA Operations Direct Markets Credit Management, F.Hoffmann La-Roche
Basel, Switzerland

Panelists:
Karen McLaughlin, ICCE, Group Credit Manager, Innospec Inc and Innospec Limited
Ellesmere Port, UK
Pia Porvari, ICCE, Head of Credit, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Rotterdam, Netherlands
JoAnn Malz, ICCE, Director, Corporate Customer Services, Pentair Management Company
Minnesota, U.S

11.30-12.30

Shared Services Centres: The Good, the Bad & the Ugly!

As profitability pressure continues to mount, companies are working to build synergy within their finance and sales organizations. Shared service centres are being used to streamline costs and re-engineer credit processes and policies. Of course, the transition to a shared service centre environment is not made without a few bumps in the road – from standardization to customer service. Listen to credit managers describe their journey as they share their successes, failures, and continued quests.

Moderator:
Michael Andreasen, ICCE, Senior Credit Analyst WE, Covestro AG
Leverkusen, Germany

Panelists:
Minna Kaarto, Manager, Group Credit Risk Management, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Helsinki, Finland
Harry Nieuwenhuizen, Senior Advisor/Shared Service Centres, Nieuwenhuizen Advice & Management Support
Breda, Netherlands
Other Panelists - TBA

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 17.00

European Advisory Council Meeting

 

amsterdam programme

 

Sunday, 10 September

19.00 – 20.30

Welcome Reception

Reunite with colleagues and welcome this year's conference speakers, panellists and guests in Rome over cocktails and hors d’oeuvres.

Monday, 11 September

8.00 – 8.45

EXPO Area & Coffee

Visit with best-in-class service providers that support the credit management profession across the globe over coffee.

9.00 – 10.00

Keynote Presentation: The Global Landscape

Speaker:
  Julien Marcilly, Chief Economist, Coface, France

10.00 – 10.30

Networking Coffee Break in Expo Area

10.30 – 11.30

Is Digital the Future of Trade?

Digitization, Blockchain, Big Data - Are these just the latest buzzwords, or are we at the beginning of a revolution in trade and the way in which it is financed? Our panel of experts, drawn from the world of banking and systems software, will shed some light on how new technology will transform risk assessment, transaction execution and the funding of trade.

  • Are our clients creditworthy?
  • How do we access new markets?
  • How do we efficiently connect trading houses, shipping companies and providers of finance and insurance?

Speakers:
  Fabrice Morel,
Partner, Strategy Alliance GmbH, Berlin, Germany
  Fred Dons, Director, Head TCF, Deutsche Bank, Amsterdam, Netherlands
  David Hennah, Head of Trade, Finastra, London, United Kingdom

11.30 – 12.30

What are the Core Competencies Required to Lead a Team in International Credit Management?

In the complex world of global customer and country risk, the credit manager is accountable for the entire credit granting process, including credit policy, assessing the creditworthiness of potential customers, periodic credit reviews of existing customers and much more!

Join us, for an exciting journey as we take a tour around some essential components that create additional value in a new era, particularly in relation to leadership skills.

Speakers:
  Rick Hernandez, President, Syntesis Global LLC, Los Angeles, California
  Adolf Renaud, ICCE, Executive Director, Global Financial Operations, INC Research Holdings, Inc., Raleigh, NC
   Jacopo Lorenzi, Recruitment Consultant, Page Personnel Italia S.P.A., Rome, Italy

12.30-14.00

Networking Luncheon & Expo

14.00-15.00

Trends in Credit Insurance

The gap between TPE (total potential exposure) and clients’ premiums has grown and continues to widen. As we continue to see instability in world markets, this session will examine:

  • The implementation of IFRS 9, which may force higher bad debt provisions
  • Ways to facilitate and grow supplier sales to new or existing customers when customer financials may not be strong enough to support the total requested credit limit (leading to partial decisions)
  • Suppliers’ need for more flexibility when selecting the buyers they want to protect
  • Increasing demand for different and difficult structures where credit insurance can be part of the solution
  • Premium rates going down

Moderator:
  Frank Masteling,
Head of Netherlands, Equinox Global Limited, Amsterdam, Netherlands

Panellist:
   Kick Baesjou,
Commercial Director, Coface Global Solutions, Coface, Paris, France
   Vince McCue, Senior Vice-President, Marsh GmbH, Dusseldorf, Germany
   Jean-Louis Coppers, Managing Director, Crion NV, Ghent, Belgium
   Samuel Pengel, Global Country Manager, Atradius Crédito y Caución S.A. de Seguros y Reaseguros, Milan, Italy

15.00-15.30

Coffee & Networking in the EXPO

15.30-16.30

The Field (Site) Visit: “Back to the Future”

In today’s globally connected world, getting information on customers in Emerging markets still poses a problem. This session will examine ways in which the Field (Site) visit can exploit new and emerging technologies to aid the credit manager in the decision making process on setting credit limits.

Speaker:
  Fabio Lazzarini, Information Strategies Director, CRIF, Bologna, Italy

16.30 – 17.30

Letters of Credit

In a world where regulatory compliance has become a key ingredient in everyone’s daily business, trade finance, and especially letters of credit, must adjust to a more stringent environment. Companies will face two hurdles: Banks will request more transparency from corporates, and fewer banks will be able to handle all of a business’s trade finance needs.

This session will discuss these issues and examine possible solutions to cope with these potential roadblocks when engaging in international trade.

Speakers:
  Fred Dons, Head CTF Flow Netherlands, Deutsche Bank, Amsterdam, Netherlands

18.45

Assemble in foyer of hotel for departure to dinner

19.00-22.00

Networking Dinner
Attendees and guests will gather to enjoy a relaxing dinner, while reviewing the day’s events and networking in an informal atmosphere.

Location: L'Archeologia Restaurant
Via Appia Antica 139,
00179 Rome
Italy

Tuesday, 12 September top

8.00-8.30

EXPO Area & Coffee

8.30 – 9.00

FCIB Update

What’s new in FCIB’s Knowledge Center? Join European Advisory Council members as they talk about various updates within the centre over the past few months, and learn how to access each of the areas.

9.00–10.00

Secrets of a High Performing International Credit Team

A motivated, high performing international credit team is extremely important when working across borders, cultures and boundaries. Even if the skills and expertise required are well represented, your people must be willing to work together effectively for any chance of success in today’s challenging global business environment. This session will arm you with 10 powerful tools to turn your credit team into a cohesive, dynamic unit.

Speaker:
  Richard van Houten, Director, Bron & Partners, Naarden, Netherlands

10.00-10.30

Coffee & Networking in the EXPO Area

10.30-12.30

OPEN FORUM/Executive Exchange

For more than 50 years, FCIB has been hosting its signature Open Forum session during conferences and summits to promote and encourage the open exchange of information and sharing of expertise. This year our Open Forum panel, drawn from FCIB’s global membership, will examine issues in two segments:

  1. Country Risk: Credit professionals drawn from different industries will take a look at issues across various countries in Europe, Latin America, China, Middle East, Africa and Asia.
  2. General issues affecting credit managers across different practice areas: Credit risk, shared service centres, technology platforms, compliance, OTC and many more!

Join us as we examine common problems affecting international credit managers in the dynamic global world of trade credit, and learn from others when dealing with complex issues.

Moderator:
  Martine Zimmermann, ICCE, Regional Credit Manager, EEMA, F. Hoffmann- La Roche Ltd, Basel, Switzerland

Panellist:
  Annette Hagemann, CICP, CPC, CCP, Director of Global Credit and Collections, Harsco Metals & Minerals, Inc., Leatherhead, United Kingdom

  Danny Kaltenborn
Head of Credit Management, Europe, Olin BC Switzerland GmbH, Zug, Switzerland

  Andreas Wenzel, CICP, Global Credit Risk Manager, Global Manager Customer Finance, Agfa Graphics Mortsel, Belgium

  Pia Porvari, CICP, Head of Credit, UPM-Kymmene Corporation, Helsinki, Finland

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 17.00

European Advisory Council Meeting