FCIB, export credit, global credit reports, collections reports, country risk reports, international credit risk reports, global credit
My Account
  • Next Business Day
  • Country Guide
  • App
  • FCIB Academy
  • Political Risk Letter


André Casterman | Chair ITFA Fintech Committee and CMO INTIX | Brussels, Belgium

André Casterman is chief marketing officer at INTIX, a data management fintech. André also advises various clients on trade finance innovations. In addition, he chairs the fintech committee of the International Trade and Forfaiting Association (ITFA) and focuses on helping banks automate trade finance to establish it as an investable asset class through use of data analytics and artificial intelligence.

Prior to his current role, André spent more than 20 years with SWIFT, leading various technology innovations in inter-bank payments, corporate treasury and trade finance. During that time, he established an institutional partnership between SWIFT and the International Chamber of Commerce (ICC) and created the first digital trade settlement instrument.

Aurojyoti Das, CICP | Credit & Collections Manager for EMEA | Juniper Networks India Pvt Ltd

Aurojyoti Das has more than 14 years of experience in credit and collections management with expertise in working with European, African and Middle East customers. Auro is responsible for multiple functions, including fraud detection, cash flow optimization, fiscal management, debt and liability reduction, and risk assessment and prevention. He has a bachelor’s degree in economics with a concentration in international politics.

Steve Davies | Partner | PwC

Steve has been with PwC for 22 years working across financial services and across different countries. During the 1990s, Steve worked in its U.K. and German banking and insurance practices with a focus on consumer credit. In 1999, Steve moved to the U.S. firm where he became a partner in 2003 and led the U.S. firm's national consumer finance practice focusing on consumer credit, mortgage lending and retail banking.

In 2009, Steve returned to the U.K. firm where he became retail and commercial banking leader, building a practice within the U.K.'s consulting business. In 2015, Steve became the U.K. and EMEA fintech leader as well as the U.K.’s and EMEA FS customer and digital leader. In 2017, Steve was appointed as the firm’s first global blockchain Leader.

Steve has worked with some of the firm’s leading clients in the U.S., Canada, Mexico, Japan, Brazil, U.K., Germany, Spain, CEE, South Africa, France, Ireland, as well as elsewhere. Steve has authored many publications and spoke at numerous conferences and events around the world. Regularly interviewed in the press, radio and TV news. Steve has also worked with a variety of start-up institutions including working with challenger banks, fintechs and incubators.

Steve has worked with clients around the world on Blockchain related initiatives including developing POCs and devising business strategies in financial services (cryptocurrencies, international payments and settlements systems), supply chain provenance, smart contract applications across various industries and Blockchain security. Steve also oversees our relationships within the Blockchain ecosystem working with Technology providers and various Blockchain platforms.

Stephan Glismann-Bringmann, CICP| Director | CRIF Credit Solutions, GmbH | Hamburg, Germany

Stephan Glismann-Bringmann is a Certified International Credit Professional with more than 15 years of experience in international credit risk and fraud management.

As a credit and risk management expert, Stephan is also a speaker, panelist and moderator of international events. His engagement includes, amongst others, the organization and moderation of the DACH Telco Round Table, a group of senior risk telco professionals, founded in 2001. He recently founded the CRIF initiative “TheSmartCreditManager.”

Stephan’s extensive knowledge emerges from his experiences as director of sales and marketing and head of business development at SHS VIVEON where he was responsible for credit risk and fraud management in the DACH market, the U.K. and Russia. He also held different management positions at Experian and EDIT, supporting clients from finance, e-commerce and telecoms industry. In 2016, he joined CRIF as director of credit management solutions.

Annette Hagemann, CICP | Director of Global Credit | Harsco Corporation | Highwood, Illinois, USA

Annette Hagemann has enjoyed a long career in credit and risk management, spanning more than 35 years, during which she has worked for a myriad of different industries worldwide. Annette spent a number of years working abroad in Europe, Scandinavia and the United States. She holds a Bachelor of Arts degree from Northwestern University, Illinois, and a Master of Business Administration from the University of Copenhagen, Denmark. Annette’s interests lie in global business, treasury, country risk and new trends in international credit.

Minna Kaarto, CICP | Manager, Credit Risk Management, Customer Operations, Finance | UPM-Kymmene Corporation | Helsinki, Finland

Minna Kaarto had been working in various credit risk positions at large-scale multinational companies within the energy and metal industries before joining UPM in 2015 as a manager of group credit risk management. She is an experienced credit risk manager and credit process owner. She is passionate about counterparty risk analyses (sales, finance and purchasing), process automation and continuous improvement. Minna is part of the UPM customer finance operations and has a front seat in the dynamic Biofore company. She has a Master of Science in industrial management and a Bachelor of Science in information technology. Among her career achievements, Minna developed an automated credit risk assessment tool for a global customer portfolio. The tool has brought significant improvements in efficiency by reducing manual tasks involved. In her former positions, she developed automated processes for shared service centers in locations around Europe.

Louise Kern | Managing Director | GloBIS, Global Business Information Services, Inc. | Vienna, Austria

With more than 30 years of international experience, Louise Kern began working in the business information industry in 1996. She has lived in mainland China, Austria, Germany and France, speaks fluent Mandarin and German, and is conversant in French. Louise has a bachelor’s degree in East Asian languages and civilizations and a master’s degree in the social and political dynamics of economic and political reforms in China, Former Soviet Union and Eastern Europe, both from the University of Chicago, and a graduate diploma in Chinese international relations from the Johns Hopkins School of Advanced International Studies (SAIS), Nanjing (China) University campus.

Seeing the surging need for high quality business information in the increasingly global economy and leveraging her extensive firsthand cultural knowledge of and educational background in various countries, Louise founded Global Business Information Services, Inc. (GloBIS) in 2003, initially with a China due-diligence focus. The company’s development has been a direct response to customers’ needs to learn about the foreign affiliates of Chinese companies, and its coverage quickly became global.

Louise has served on the board of the International Trade Association of Greater Chicago; International Women Associates, Chicago; the Chicago Sister Cities China Committee; and the U.S. Chapter of the United Nations Development Fund for Women.

Karen McLaughlin, ICCE | Group Credit Manager | Innospec Inc. and Innospec Limited | Ellesmere Port, England

Karen McLaughlin joined Innospec in 2003, initially as an international credit analyst. Soon after, Karen was promoted to group credit manager. During her career, Karen has covered all aspects of credit management from risk assessment, compliance and risk mitigation to international trade and collections. She has served on FCIB's conference panels both in Europe and the United States. Karen is fully conversant with international commercial and banking practices, with particular strengths in Uniform Customs and Practice for Documentary Credits regulations. She is also chairperson of FCIB's specialist chemicals credit industry group.

Andrew Morris | Senior Governance, Risk & Compliance Specialist | Diageo | London, England

Andrew has over 13 years experience in Cyber Security, largely focused on Governance, Risk, and Compliance.

Andrew is currently responsible for Security Compliance for a FTSE top 10 company in a highly regulated global environment. In addition Andrew helps deliver the training and awareness program to ensure all employees are conscious of their roles and responsibilities, and is the lead for securing all Operational technology (OT) in over 80 countries.

Jean-Luc Proutat | Chief Economist and Head of OECD countries | BNP PARIBAS | Brussels, Belgium

Jean-Luc Proutat is one of the deputy heads within the BNP Paribas economic research group. He and his team focus on advanced economies. As such, Jean-Luc is responsible for supervising the macroeconomic scenario provided to the bank while regularly meeting with clients and delivering on economic topics at conferences. Prior to his current position within BNP, Jean-Luc worked as chief economist and strategist in various asset and wealth management entities, such at Neuflize bank, Rothschild, and Allianz Group.

Pia Provari, CICP | Head of Credit | UPM-Kymmene Corporation | Helsinki, Finland

Pia Porvari joined UPM in 1995, working in various credit risk management positions until 2009 when she was appointed as the head of credit for UPM Group, the Biofore company that leads the integration of bio and forest industries into a new, sustainable and innovation-driven future.

During her 20 years at UPM, Pia has gained wide experience on leading multinational teams, trade credit, credit insurance, change management and shared service centers, and had a key role in leading the change from decentralized to globally centralized credit risk management within UPM Group. She is also a member of UPM Finance & Control Management Team and has overseen several mergers and acquisitions. Pia has a global responsibility for UPM Group's credit insurance schemes, credit risk portfolio and credit risk management strategy.

Pia currently serves on FCIB’s European Advisory Council and has recently spoken at FCIB’s conferences in Europe and the U.S.

Anna Przezdziek | Global Credit and Collections Manager | Tate & Lyle | Lodz, Poland

Anna Przezdziek has more than 10 years of experience working in both banking payment obligation and shared service centers, holding various positions in the order to cash area. In 2011, Anna joined Tate & Lyle and is currently at its shared service center in Lodz, Poland.

During her career, she has played an important role in centralizing and standardizing credit management processes, building global credit strategy and driving various improvement initiatives to increase efficiency and customer satisfaction, including working capital optimization. Anna enjoys working in international, dynamic environments and is interested in the application of new credit management technologies.

Antje Seiffert-Murphy, CFA | Equinox Global

Antje Seiffert-Murphy is a CFA® Charterholder. Based in Equinox Global’s New York office, she is responsible for Equinox’s North American trade credit insurance operations. Antje has wide experience in trade credit, political risk and surety underwriting, and has worked across numerous industries and countries. Her knowledge in both primary and reinsurance trade credit underwriting extends from her time as a reinsurance underwriter in Hannover, Germany, and primary risk underwriting capacities in New York.

Solange Tagro | Consultant Credit Risk Manager | Switzerland

Solange Tagro has extensive experience in the field of credit risk management and collection, trade finance and other treasury roles, while also having developed substantial experience in the mergers and acquisitions marketplace. Throughout her career, Solange served in various industries as head of credit risk management strategy and operations for large multi-nationals such as Alstom Power (until 2010) and Trinseo Europe GmbH (a spin-off from Dow Chemical), where she was fully engaged during the transition from Dow to Trinseo in the 2014 IPO phase. Solange has led global teams in credit management and credit insurance, based across different world regions. In addition, she was engaged in funding programs such as factoring and accounts receivable securitization.

Milena Torciano | CEO | Mitigram | Stockholm, Sweden

Milena Torciano was appointed CEO of Mitigram in May 2017 and has helped build the fastest growing global trade finance platform with more than USD12bn facilitated transactions, risk priced in more than 100 countries and 500-plus issuing banks.

Prior to her current role, Milena was a senior director with AnaCap Financial Partners (c. €3.3bn AUM, London), an active owner of and majority investor in fast-growing, technology-driven financial service companies controlling six banking platforms across Europe. Amongst early portfolio company investments led by her is the first private-equity-backed acquisition of a U.K. bank, completed by AnaCap in 2009, regulatory approval and subsequent operational build-out of the U.K.’s first challenger bank. The bank was listed on the London Stock Exchange in 2015, having achieved 100x assets growth.

As a director of the AnaCap Credit Fund, Milena led the sourcing, acquisition and management of over €6bn bank credit claims across Europe, including taking responsibility for building the fund asset management and servicing operations. Milena was also a senior engagement manger with Oliver Wyman Financial Services advising banks on corporate finance and risk management strategy (London, Paris, New York, Amsterdam, Istanbul). Milena is fluent in Italian, English, French and Spanish.

Emma Rozand | EMEA Credit Manager | Owens Corning | Brussels, Belgium

Emma Rozand was introduced to the finance world through her employment with Société Générale. This exposure to investors, insurance companies, pension funds and brokers gave her the experience necessary for managing corporate credit risk.

Emma later worked as a credit analyst in the food industry for Ingredion and the paper industry for Sappi. She currently holds a position in the glass fiber and building materials industry as the EMEA credit manager for Owens Corning.

Emma works with large multi-nationals and enjoys working with diverse European markets. She is an active promoter of the versatility of the various credit functions and uses financial analysis to support strategic business decisions. While dealing with commodity products, she has developed expertise in risk mitigation for countries such as Russia, Brazil and India as well as in the Middle East.

In her current position, Emma also dedicates time to process improvement and compliance as she develops business partnerships, on-demand ERP system implementation, new companies’ integrations, working capital optimization, people management and growing team talents. She considers her commercial connections and networking abilities as the best complements to her technical skills for optimal risk assessment.

Eva van der Grijn | Solution Architect | Serrala EMEA, B.V. | Breda, Netherlands

In her role at Serrala, Eva van der Grijn emphasizes the importance of automation and introduction of new technologies into the finance value chain. With 20 years of experience as a former order-to-cash practitioner at various corporates such as Zebra Technologies and Apple, Eva focuses on providing the latest benefits of a fully automated order-to-cash environment to her corporate clients.


Cristof van Laer | Expert Practice Leader, Credit Management | TriFinance | Antwerp, Belgium

Cristof Van Laer started at TriFinance in a commercial role as a business manager and transitioned into a more content-driven role, becoming expert practice leader for credit management. In that function, he focuses on developing content for CFO Services clients, project delivery, maintaining commercial relationships and talent scouting. Cristof started his career at BNP Paribas Fortis as a branch manager, focusing on corporate industries and professional clients. He specialized in financial analysis, risk analyses and credit decisions.


Vince Warrington | Protective Intelligence

Vince Warrington is a leading information assurance and cyber security expert with more than 15 years experience heading-up large-scale, organization-wide IT and cyber security programs for central government departments, blue chip private companies and well-known voluntary organizations across the globe.

Vince is an influential member of the Information Assurance Advisory Council (IAAC) and the UK Cyber Security Forum. He founded Protective Intelligence in 2005 to provide an optimum IT and cyber security service to enable organizations to effectively prevent accidental data leaks, secure their IT networks successfully and deliver robust security awareness training for all staff and stakeholders. His mission is to educate businesses, charities and government departments to move away from traditional IT security models, to one where everyone within an organisation works towards the common goal of protecting information through joint responsibility and co-ordinated thinking.

Vince has recently helped to develop the internal Security Operation Centre and threat intelligence network for the Department of Work & Pensions along with its latest cyber security strategy. He has also delivered successful business change in cyber security programmes and IT security operations for organizations including GlaxoSmithKline, Diageo, Financial Conduct Authority, Euromoney Institutional Investor, Saudi Aramco, Metropolitan Police Service, Sainsbury’s, Foreign & Commonwealth Office, HM Treasury and Skillshare International, and most recently, the Financial Conduct Authority.

Vince has been instrumental in delivering successful security programs across the globe including: the USA, Holland, Belgium, Brazil, China (Hong Kong), Afghanistan, Saudi Arabia , South Africa, Mozambique, Botswana, Namibia, Lesotho, Swaziland and Tanzania.

Vince has recently been appointed as a non-executive director of specialist recruitment consultancy, CyberOne, to head up a unique CISO-as-service offering that will help businesses safeguard against escalating cyber crime on a flexible basis.

Marcel Wasbauer | Managing Director | Proferus BV | Amsterdam, Netherlands

Marcel Wasbauer has more than 25 years of international experience building financial platforms, implementing system enhancements and managing client relationships. He currently manages a team of professionals at Proferus, an independent Management Consultancy firm, specializing in risk management, trade finance and international payments.

Marcel is also actively involved in the implementation and integration of Conpend's flagship, Trafinas, a fully automated sanction and compliance screening tool explicitly developed for trade finance. Trafinas enables complete digitalization of paper documents using optical character recognition and uses artificial intelligence and machine learning technologies to empower business to operate and maintain the system independently.

Prior to his current role, Marcel worked as a senior vice president at both ABN AMRO and Royal Bank of Scotland, managing large international projects and programs.

Martine Zimmermann, ICCE | Regional Credit Manager EEMEA | F. Hoffmann-La Roche AG | Basel, Switzerland

Martine Zimmermann has more than 30 years of experience in international credit management and credit risk insurance. Before joining Roche, Martine held a variety of positions in credit management and countertrade at Ciba-Geigy, Switzerland.

Since 1989, she has been responsible for credit risk insurance schemes worldwide, supporting the sales and marketing organizations when new business requires start-up activities in high-risk countries, special projects in relation to debt collection and establishing a strategy for trade finance for the main exporting company.

Martine supports the fast-growing business units in each step of the sales order-to-cash cycle, beginning with the assessment of new customers to the establishment of provisions for bad debts, including risk mitigation, support in trade finance and collection, and the monitoring of accounts receivables.

Martine serves on FCIB’s European Advisory Council and has frequently moderated at summits across Europe and the U.S.

Edo Zorge | Teamleader Credit Polyolefins | Treasury & Funding Department | Borealis Polymers NV | Mechelen, Belgium

Edo Zorge has enjoyed a long career in credit and risk management for more than 25 years during which he has worked for different industries. The credit management seed was planted when he joined Dutch credit insurer NCM, now Atradius, where he held various sales positions home and abroad.

After several credit management positions in the logistics, financing and metals industries, he now leads a team of credit analysts for polymer producer Borealis in Belgium. Edo’s main focus lies on credit management innovation, credit processes and automation.







amsterdam programme


Sunday, 16 September

19.00 – 20.30

Welcome Reception

Reunite with colleagues and welcome this year's conference speakers, panellists and other guests over cocktails and hors d’oeuvres.

Monday, 17 September

8.00 – 8.45


Visit with best-in-class service providers that support the credit management profession across the globe over coffee.


9.00 – 10.00

Keynote Presentation: The Global Economic Landscape

   Jean-Luc Proutat, Head of Country Risk Research, Chief economist, head of OECD countries, BNP PARIBAS, Belgium

Download Presentation

10.00 – 10.30

Networking Coffee Break in Expo Area

10.30 – 11.30

Order to Cash Process (OTC)

As companies across the world embrace new technologies, they recognise that inefficiencies in the OTC cycle can create potential losses resulting in less working capital. This session will examine the importance of OTC processes, from the sales contract to cash collection. Panellists will also examine ways in which the OTC has improved during the recent digital revolution.

   Pia Porvari, CICP, Head of Credit, UPM-Kymmene Corporation, Helsinki, Finland

Anna Przezdziek , Global Credit & Collections Manager, Tate & Lyle, Lodz, Poland
Cristof Van Laer,  Practice Leader, Credit Management, TriFinance, Antwerp, Belgium
Minna Kaarto, CICP, Manager, Credit Risk Management, Customer Operations, Finance, UPM-Kymmene Corporation, Helsinki, Finland

Download Presentation

11.30 – 12.30

Blockchain: The Future of Global AR Collections

Blockchain is a much used buzzword in recent times, but an often not well understood application. During this discussion, the panelists will provide an insight into what Blockchain is, illustrate with real life cases and discuss what Blockchain can potentially do for businesses and how it could transform the world of international trade credit both now and in the future.

   Antje Seiffert-Murphy, VP Trade Credit and Political Risk, Equinox Global Inc., New York, USA

   Steve Davies, Partner, Global Blockchain Leader, PricewaterhouseCoopers LLP, Edinburgh, Scotland 

Download Presentation


Networking Luncheon & Expo


Cyber Security

Cyber incidents are rarely out of the news these days, and understanding these events is just as important to a credit manager as political risks and financial regulations are. Whilst it is tempting to dismiss cyber issues as technical problems more suited to your IT Department, the reality is an incident can have serious economic and political consequences, impacting the board room and even destabilising national governments. And with tough new data protection legislation being introduced across the globe, cyber risk is now forming an important part of the decision-making process in credit management. However the cyber security industry often fails to clearly explain the threats, using a range of buzzwords and jargon. In this session, two of the U.K.’s leading cyber security and information governance experts will explain current global cyber threat levels, the people behind them and their motivations, and what indicators credit managers need to look for when considering cyber risks.

   Vince Warrington, Founder, Protective Intelligence Ltd, Bicester, UK

   Andrew Morris, Senior Governance, Risk & Compliance Specialist, Diageo, London, England

Download Presentation


Coffee & Networking in the EXPO


Open Forum Part One: A Look at Technology Platforms for the Credit Management Industry

As a result of the overwhelming speed of changing technologies, this panel of experts drawn from FCIB membership and spanning different world regions will address important issues affecting credit managers in their risk management and accounts receivable collection processes. The forum sets the stage for an open exchange of information and sharing of expertise amongst fellow credit professionals.

Topics of interest include the following:

  • Growing adoption of fintech platforms by banks and corporates
  • Involvement of non-bank funders in trade finance
  • Example of a trading platform - pricing the risk of trade
  • New machine learning-based credit scoring systems
  • Examples of artificial intelligence use

   Martine Zimmermann, ICCE, Regional Credit Manager, EEMA, F. Hoffmann- La Roche Ltd, Basel, Switzerland

André Casterman, Chair ITFA Fintech Committee and CMO INTIX, Brussels, Belgium
Stephan Glismann-Bringmann, CICP, Director, CRIF Credit Solutions, GmbH, Hamburg, Germany
Milena Torciano, CEO, Mitigram, Stockholm, Sweden
Eva van der Grijn , Solutions Architect, Serrala EMEA B.V., Breda, Netherlands


André Casterman Milena Torciano
Stephan Glismann-Bringmann Eva van der Grijn



Networking Dinner (Meet in the hotel foyer at 18.45pm for prompt departure.)
Join fellow credit professionals for a relaxing dinner in the capitol city. (Dress code: Smart casual)

Location: Cleaver East at The Clarence Hotel, 6-8 Wellington Quay Dublin 2
Cleaver East at the  Clarence Hotel

Sponsored by: CREDITY

Tuesday, 18 September top


EXPO Area & Coffee


8.30 – 8.45

Updates by Members of FCIB’s European Advisory Council


Legal Updates Affecting AR Portfolios


Artificial Intelligence and Machine Learning
With the continued growth in artificial intelligence (AI), the corporate world will automate more processes. This technology has the ability to change how credit professionals will assess customer and sovereign risk in the future.  In this session, we will examine new and innovative ways in which various technology  platforms are using AI currently.

  Eva van der Grijn, Solutions Architect, Serrala EMEA B.V.,  Breda, The Netherlands

  Marcel Wasbauer, Managing Director, Proferus BV, Amsterdam, The Netherlands

Download Presentation


Open Forum Part Two: Country Specific Questions

  • Africa (Nigeria, Kenya)
  • Middle East
  • Russia
  • Turkey

   Martine Zimmermann, ICCE, Regional Credit Manager, EEMA, F. Hoffmann- La Roche Ltd, Basel, Switzerland

Auro Das, CICP, Manager - Europe, Middle East & Africa, Juniper Networks India Pvt Ltd, Bangalore, India
Annette E. Hagemann, ICCE, CPC, CCP , Director of Global Credit and Collections, Harsco Corporation, Camp Hill, PA, USA
Louise M. Kern, Managing Director, GloBIS - Global Business Information Services, Inc., Vienna, Austria
Karen McLaughlin, ICCE , Group Credit Manager, Innospec Limited and Innospec Inc., Ellesmere Port, UK
Solange Regorsek Tagro, Consultant Credit Risk Manager, Switzerland
Emma Rozand, EMEA Credit Manager, Owens Corning, Brussels, Belgium
Edo Zorge, Teamleader Credit Polyolefins, Treasury & Funding Department, Borealis Polymer NV, Mechelen, Belguim

Download Presentation


Coffee & Networking in the EXPO Area (Note: Final coffee break will be 15 minutes only)


Open Forum Part Two - Country Specific Questions

  • Central and South America (Mexico, Argentina, Brazil, Peru, and Chile)
  • India
  • China

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 18.00

European Advisory Council Meeting


Sunday, 13 November

19.00 – 20.30

Welcome Reception

Join us as we reunite with colleagues and welcome this year's conference speakers, panelists and guests in Amsterdam over cocktails and hors d'oeuvres.

Monday, 14 November

8.00 – 8:45

EXPO Area & Coffee

9.00 – 10.00

Keynote Presentation: The Global Landscape

Bert Bruning, Managing Director, Dutch State Business, Atradius
Amsterdam, Netherlands

10.00 – 10.30

Networking Coffee Break in Expo Area

10:30 – 11:30

Country Risk: Latin America

As news from Brazil and Argentina continues to cause concern in world markets, a panel of experts drawn from different industries with different areas of expertise will examine the current and future risks of trading in key Latin American countries.

Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia

Sebastian Vanderlinden, Country and Risk Analyst, Credendo Group
Brussels, Belgium
Emerson Ferreira Rodrigues de Sousa, Customer Credit Risk Management - Global Governance & Systems, BASF
Ludwigshafen, Germany
Alexandra Dumitru, Economist (Latin America) Rabobank
Utrecht, Netherlands
Stian Kurvers, Credit Risk Manager, Nidera BV
Rotterdam, Netherlands

11:30 – 12:30

Country Risk: Trading Conditions in Russia

Moderator Robert Schulze, recently appointed as President of the Association of European Businesses’ (AEB) newly formed Arbitration Court in Moscow, will guide panelists through a discussion of how well perceptions about trade with Russia match the reality of conducting everyday business transactions. With increased economic sanctions imposed against Russia by Europe and the U.S, the panel of experts will examine ways to conduct business more safely and discuss among other matters:

  • What are the real difficulties with trading in Russia?
  • What are the difficulties experienced when collecting accounts receivable in Russia?
  • How can risk be mitigated from the outset?

Robert Schulze, Attorney & President of AEB Arbitration Court, Schulze, Brutyan & Partners LLC
Moscow, Russia

Dr. Frank Schauff, CEO, Association of European Businesses
Moscow, Russia
Olivier Lazare, Country Chair Russia Shell Exploration and Production Services (R.F) B.V, Shell
Moscow, Russia
Oleg Krylov, Head Transaction Services, ING
Moscow, Russia
Alexey Bezdenezhnykh, Ingosstrakh Ondd Credit Insurance, CEO
Moscow, Russia


Networking Luncheon & Expo


Trading in Emerging Markets - The Importance of “Local Content” Rules and Regulations

Local content refers to securing direct and indirect opportunities for employment and procurement to home nationals and is becoming more topical and immediately relevant to all multinational companies. Because many countries are currently enacting laws to make it mandatory, the meaning of local content will be discussed along with the requirements of a local content policy to secure the best possible outcomes for all parties.

Patrick Lecoy,
Managing Director, Export Assistance and Development


Coffee & Networking in the EXPO


Straight Talk: Trends & Developments in Trade Credit Insurance
In a global economy shaped by a mix of long-term trends and cyclical influences, the issues plaguing the commercial credit arena, business ebbs and flows and receivable portfolios react accordingly, even resulting in bankruptcy. Join a panel of experts, drawn from various insurance underwriters, to discuss where we are currently, taking a closer look at:

  • What’s on the geopolitical risk horizon?
  • How is the tumultuous foreign currency exchange environment impacting global trade and emerging markets?
  • What are the trends and observations regarding how global risk is being managed in today’s business environment?
  • How will insurance underwriters adjust their portfolios to meet the demand for coverage and risk in the future?

Robert Nijhout, Executive Director, ICISA

Kick Baesjou, Commercial Director, Coface Global Solutions
Paris, France
Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia
Vincent McCue, Senior Vice-President, Marsh GmbH
Dusseldorf, Germany
Pieter Postmus, Global Accounts Manager, Atradius
Amsterdam, Netherlands

16.30 – 17.30

Effectively Managing Credit Intelligence Processes

Discover how combining high-quality external information with your own data delivers actionable insight, improved efficiency and the ability to make more informed decisions. Using a series of case studies Bureau van Dijk and SHS Viveon will explain how companies are getting a better and more consistent view on their clients, mitigating their risk, making a real impact on their bottom line and facilitating new sales. Topics include: the availability of credit information globally; how the combination of credit information and credit management software is the main driver for working more effectively and efficiently; the differences between European and American strategies; and, the latest innovations.

  Sander Desmet, CICP, Bureau van Dijk
Brussels, Belgium
  Wilm Schweer, Senior Manager, Head of Partner Management, SHS VIVEON Solutions GmbH


Assemble to depart to the evening dinner


Networking Dinner
Attendees and guests will gather to enjoy a relaxing dinner while reviewing the day's events and networking in an informal atmosphere.

Tuesday, 15 November top


Coffee Service in the Expo Area

8.30 – 9.00

Membership Update

  • New Additions to the Knowledge & Resource Centre
  • Week in Review, FCIB’s e-newsletter
  • Student updates and ICCE certification
  • Credit & Collections Survey Report
  • Guide to Core Competencies


Post Brexit/Post U.S Presidential election

A look at the impact of the UK referendum result on the European Union while, also, taking a trip across the Pond to evaluate the outcome of the Presidential elections and its effect on the global economy.

  Jan Randolph, Director of Sovereign Risk, IHS Economics & Country Risk
London, UK
  Amy Crews-Cutts, Chief Economist, Senior Vice-President, Equifax
Washington D.C, US


Coffee & Networking in the Expo


Open Forum

For more than 50 years, FCIB has been hosting its signature Open Forum session during conferences and summits to promote and encourage the open exchange of information and sharing of expertise. Participants ask questions and discuss credit-related and country-specific challenges while sharing strategies to carefully guide their companies to profitability.

Martine Zimmermann, ICCE, EEMEA Operations Direct Markets Credit Management, F.Hoffmann La-Roche
Basel, Switzerland

Karen McLaughlin, ICCE, Group Credit Manager, Innospec Inc and Innospec Limited
Ellesmere Port, UK
Pia Porvari, ICCE, Head of Credit, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Rotterdam, Netherlands
JoAnn Malz, ICCE, Director, Corporate Customer Services, Pentair Management Company
Minnesota, U.S


Shared Services Centres: The Good, the Bad & the Ugly!

As profitability pressure continues to mount, companies are working to build synergy within their finance and sales organizations. Shared service centres are being used to streamline costs and re-engineer credit processes and policies. Of course, the transition to a shared service centre environment is not made without a few bumps in the road – from standardization to customer service. Listen to credit managers describe their journey as they share their successes, failures, and continued quests.

Michael Andreasen, ICCE, Senior Credit Analyst WE, Covestro AG
Leverkusen, Germany

Minna Kaarto, Manager, Group Credit Risk Management, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Helsinki, Finland
Harry Nieuwenhuizen, Senior Advisor/Shared Service Centres, Nieuwenhuizen Advice & Management Support
Breda, Netherlands
Other Panelists - TBA

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 17.00

European Advisory Council Meeting