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Sunday, 13 November

19.00 – 20.30

Welcome Reception

Join us as we reunite with colleagues and welcome this year's conference speakers, panelists and guests in Amsterdam over cocktails and hors d'oeuvres.

Monday, 14 November

8.00 – 8:45

EXPO Area & Coffee

9.00 – 10.00

Keynote Presentation: The Global Landscape

Speaker:
Bert Bruning, Managing Director, Dutch State Business, Atradius
Amsterdam, Netherlands

10.00 – 10.30

Networking Coffee Break in Expo Area

10:30 – 11:30

Country Risk: Latin America

As news from Brazil and Argentina continues to cause concern in world markets, a panel of experts drawn from different industries with different areas of expertise will examine the current and future risks of trading in key Latin American countries.

Moderator:
Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia

Panelists:
Sebastian Vanderlinden, Country and Risk Analyst, Credendo Group
Brussels, Belgium
Emerson Ferreira Rodrigues de Sousa, Customer Credit Risk Management - Global Governance & Systems, BASF
Ludwigshafen, Germany
Alexandra Dumitru, Economist (Latin America) Rabobank
Utrecht, Netherlands
Stian Kurvers, Credit Risk Manager, Nidera BV
Rotterdam, Netherlands

11:30 – 12:30

Country Risk: Trading Conditions in Russia

Moderator Robert Schulze, recently appointed as President of the Association of European Businesses’ (AEB) newly formed Arbitration Court in Moscow, will guide panelists through a discussion of how well perceptions about trade with Russia match the reality of conducting everyday business transactions. With increased economic sanctions imposed against Russia by Europe and the U.S, the panel of experts will examine ways to conduct business more safely and discuss among other matters:

  • What are the real difficulties with trading in Russia?
  • What are the difficulties experienced when collecting accounts receivable in Russia?
  • How can risk be mitigated from the outset?

Moderator:
Robert Schulze, Attorney & President of AEB Arbitration Court, Schulze, Brutyan & Partners LLC
Moscow, Russia

Panelists:
Dr. Frank Schauff, CEO, Association of European Businesses
Moscow, Russia
Olivier Lazare, Country Chair Russia Shell Exploration and Production Services (R.F) B.V, Shell
Moscow, Russia
Oleg Krylov, Head Transaction Services, ING
Moscow, Russia
Alexey Bezdenezhnykh, Ingosstrakh Ondd Credit Insurance, CEO
Moscow, Russia

12.30-14.00

Networking Luncheon & Expo

14.00-15.00

Trading in Emerging Markets - The Importance of “Local Content” Rules and Regulations

Local content refers to securing direct and indirect opportunities for employment and procurement to home nationals and is becoming more topical and immediately relevant to all multinational companies. Because many countries are currently enacting laws to make it mandatory, the meaning of local content will be discussed along with the requirements of a local content policy to secure the best possible outcomes for all parties.

Speaker:
Patrick Lecoy,
Managing Director, Export Assistance and Development
Monaco

15.00-15.30

Coffee & Networking in the EXPO

15.30-16.30

Straight Talk: Trends & Developments in Trade Credit Insurance
In a global economy shaped by a mix of long-term trends and cyclical influences, the issues plaguing the commercial credit arena, business ebbs and flows and receivable portfolios react accordingly, even resulting in bankruptcy. Join a panel of experts, drawn from various insurance underwriters, to discuss where we are currently, taking a closer look at:

  • What’s on the geopolitical risk horizon?
  • How is the tumultuous foreign currency exchange environment impacting global trade and emerging markets?
  • What are the trends and observations regarding how global risk is being managed in today’s business environment?
  • How will insurance underwriters adjust their portfolios to meet the demand for coverage and risk in the future?

Moderator:
Robert Nijhout, Executive Director, ICISA
Netherlands

Panelists:
Kick Baesjou, Commercial Director, Coface Global Solutions
Paris, France
Neil Ross, Regional Manager EMEA Trade Credit, AIG
Moscow, Russia
Vincent McCue, Senior Vice-President, Marsh GmbH
Dusseldorf, Germany
Pieter Postmus, Global Accounts Manager, Atradius
Amsterdam, Netherlands

16.30 – 17.30

Effectively Managing Credit Intelligence Processes

Discover how combining high-quality external information with your own data delivers actionable insight, improved efficiency and the ability to make more informed decisions. Using a series of case studies Bureau van Dijk and SHS Viveon will explain how companies are getting a better and more consistent view on their clients, mitigating their risk, making a real impact on their bottom line and facilitating new sales. Topics include: the availability of credit information globally; how the combination of credit information and credit management software is the main driver for working more effectively and efficiently; the differences between European and American strategies; and, the latest innovations.

Speakers:
  Sander Desmet, CICP, Bureau van Dijk
Brussels, Belgium
  Wilm Schweer, Senior Manager, Head of Partner Management, SHS VIVEON Solutions GmbH
Germany

18.45

Assemble to depart to the evening dinner

19.00-22.00

Networking Dinner
Attendees and guests will gather to enjoy a relaxing dinner while reviewing the day's events and networking in an informal atmosphere.

Tuesday, 15 November top

8.00-8.30

Coffee Service in the Expo Area

8.30 – 9.00

Membership Update

  • New Additions to the Knowledge & Resource Centre
  • Week in Review, FCIB’s e-newsletter
  • Student updates and ICCE certification
  • Credit & Collections Survey Report
  • Guide to Core Competencies

9.00–10.00

Post Brexit/Post U.S Presidential election

A look at the impact of the UK referendum result on the European Union while, also, taking a trip across the Pond to evaluate the outcome of the Presidential elections and its effect on the global economy.

Speaker:
  Jan Randolph, Director of Sovereign Risk, IHS Economics & Country Risk
London, UK
  Amy Crews-Cutts, Chief Economist, Senior Vice-President, Equifax
Washington D.C, US

10.00-10.15

Coffee & Networking in the Expo

10.15-11.30

Open Forum

For more than 50 years, FCIB has been hosting its signature Open Forum session during conferences and summits to promote and encourage the open exchange of information and sharing of expertise. Participants ask questions and discuss credit-related and country-specific challenges while sharing strategies to carefully guide their companies to profitability.

Moderator:
Martine Zimmermann, ICCE, EEMEA Operations Direct Markets Credit Management, F.Hoffmann La-Roche
Basel, Switzerland

Panelists:
Karen McLaughlin, ICCE, Group Credit Manager, Innospec Inc and Innospec Limited
Ellesmere Port, UK
Pia Porvari, ICCE, Head of Credit, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Rotterdam, Netherlands
JoAnn Malz, ICCE, Director, Corporate Customer Services, Pentair Management Company
Minnesota, U.S

11.30-12.30

Shared Services Centres: The Good, the Bad & the Ugly!

As profitability pressure continues to mount, companies are working to build synergy within their finance and sales organizations. Shared service centres are being used to streamline costs and re-engineer credit processes and policies. Of course, the transition to a shared service centre environment is not made without a few bumps in the road – from standardization to customer service. Listen to credit managers describe their journey as they share their successes, failures, and continued quests.

Moderator:
Michael Andreasen, ICCE, Senior Credit Analyst WE, Covestro AG
Leverkusen, Germany

Panelists:
Minna Kaarto, Manager, Group Credit Risk Management, UPM Kymmene Corporation
Helsinki, Finland
Edwin Tanis, Manager A/R Receivables, EMEA and Asia/Pacific, Progress Software
Helsinki, Finland
Harry Nieuwenhuizen, Senior Advisor/Shared Service Centres, Nieuwenhuizen Advice & Management Support
Breda, Netherlands
Other Panelists - TBA

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 17.00

European Advisory Council Meeting

 

amsterdam programme

 

Sunday, 16 September

19.00 – 20.30

Welcome Reception

Reunite with colleagues and welcome this year's conference speakers, panellists and other guests over cocktails and hors d’oeuvres.

Monday, 17 September

8.00 – 8.45

EXPO Area & Coffee

Visit with best-in-class service providers that support the credit management profession across the globe over coffee.

9.00 – 10.00

Keynote Presentation: The Global Economic Landscape

Speaker:
   Francois Faure, Head of Country Risk Research, BNP Paribas, Paris

10.00 – 10.30

Networking Coffee Break in Expo Area

10.30 – 11.30

Order to Cash Process (OTC)

As companies across the world embrace new technologies, they recognise that inefficiencies in the OTC cycle can create potential losses resulting in less working capital. This session will examine the importance of OTC processes, from the sales contract to cash collection. Panellists will also examine ways in which the OTC has improved during the recent digital revolution.

Moderator:
   Pia Porvari, CICP, Head of Credit, UPM-Kymmene Corporation, Helsinki, Finland

Panellists:
Mike Mino, CCE, Director Billing, Credit & Collections, Veritas Technologies LLC, San Jose, CA, USA

Anna Przezdziek , Global Credit & Collections Manager, Tate & Lyle, Lodz, Poland

Cristof Van Laer,  Practice Leader, Credit Management, TriFinance, Antwerp, Belgium

11.30 – 12.30

Blockchain: The Future of Global AR Collections

Speakers:
Antje Seiffert-Murphy, VP Trade Credit and Political Risk, Equinox Global Inc., New York, USA

Steve Davies, Partner, Global Blockchain Leader, PricewaterhouseCoopers LLP, Edinburgh, Scotland 

12.30-14.00

Networking Luncheon & Expo

14.00-15.00

Cyber Security

Cyber incidents are rarely out of the news these days, and understanding these events is just as important to a credit manager as political risks and financial regulations are. Whilst it is tempting to dismiss cyber issues as technical problems more suited to your IT Department, the reality is an incident can have serious economic and political consequences, impacting the board room and even destabilising national governments. And with tough new data protection legislation being introduced across the globe, cyber risk is now forming an important part of the decision-making process in credit management. However the cyber security industry often fails to clearly explain the threats, using a range of buzzwords and jargon. In this session, two of the U.K.’s leading cyber security and information governance experts will explain current global cyber threat levels, the people behind them and their motivations, and what indicators credit managers need to look for when considering cyber risks.

Speakers:
Vince Warrington, Founder, Protective Intelligence Ltd, Bicester, UK

15.00-15.30

Coffee & Networking in the EXPO

15.30-17.00

Open Forum Part One: General Credit-Related Topics

As a result of the overwhelming speed of changing technologies, this panel of experts (drawn from FCIB membership and spanning different world regions) will address important issues affecting credit managers in their risk management and AR collection processes. The forum sets the stage for an open exchange of information and sharing of expertise amongst fellow credit professionals.

Topics of interest include the following:

  • E-Invoicing platforms
  • Predictive analytics
  • Automated credit scoring systems
  • AI (Artificial Intelligence)

Moderator:
   Martine Zimmermann, ICCE, Regional Credit Manager, EEMA, F. Hoffmann- La Roche Ltd, Basel, Switzerland

Panellists:
TBA

18.45-22.30

Networking Dinner (Meet in the hotel foyer at 18.45pm for prompt departure.)
Join fellow credit professionals for a relaxing dinner in the capitol city. (Dress code: Smart casual)

Location: TBA

Tuesday, 18 September top

8.00-8.30

EXPO Area & Coffee

8.30 – 9.00

Updates by Members of FCIB’s European Advisory Council

9.00–9.30

Legal Updates Affecting AR Portfolios

9.30–10.30

Open Forum Part Two: Country Specific Questions

  • Africa (Nigeria, Kenya)
  • Latin America (Brazil, Argentina Venezuela)
10.30-10.45

Coffee & Networking in the EXPO Area (Note: Final coffee break will be 15 minutes only)

10.45-12.30

Open Forum Part Two - Country specific questions

  • Middle East – Saudi Arabia
  • India
  • China

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 18.00

European Advisory Council Meeting