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About the Webinar

In 2015, Turkey’s annual trade deficit shrank by more than 25%, the lowest it’s been since 2009. Although outcomes are starting to shine economically for “the sick man of Europe,” a nickname it earned a century ago, the country’s future still faces economic and geopolitical risks.

Understanding the country’s cultural, contractual and other critical factors provides credit managers who do business in Turkey with information they need to collect A/R and avoid serious risk. FCIB’s latest webinar, “Best Credit Management Practices in Turkey - A View From Credit Managers on the Ground,” represents a credit professional’s perspective of the country based on real experience. Ingrid Ros, CICP and Aysegul Budak, ICCE will share stories and lessons learned through years of doing business in Turkey and will provide you with the knowledge to avoid payment delays and collections.

Over 60 minutes, this webinar will cover:

  • The impact of Russia’s trade sanctions
  • The relationship between Turkish banks and the XU100
  • The stability, strength and future of the lira
  • The threat of political instability and risk
  • Payment terms—what to expect and avoid
  • Collections, the legal landscape and enforcement of judgments
  • Best practices and expert tips for doing business in Turkey


Ingrid Ros & Aysegul Budak

Ingrid Ros

Ingrid Ros, CICP, has worked in credit management for more than 10 years and is currently responsible for credit and collections in Europe and Asia at Lyondellbasell Industries. Having held the role of credit manager for the EMEA region, Ingrid assumed the position of Senior Credit Manager in 2013 and now heads up a large credit team in the Rotterdam office.

Ingrid began her career in credit management in early 2004 and moved into the chemical industry in 2005. She has been responsible for several team restructures and has gained a wealth of experience in:

  • Order to cash process
  • Risk management
  • SAP implementation
  • Financial analysis
  • Impact on working capital on the order to cash cycle

Ingrid joined FCIB's European Advisory Council in January 2015 and undertook her first speaking engagement at FCIB’s Madrid Summit in April 2015.

Aysegul Budak

Aysegul Budak has spent the past eight years as Credit Manager at Osterman and Company Inc., an international distributor of engineering and commodity-grade thermoplastics. Aysegul is responsible for credit and risk issues while managing an A/R portfolio for both domestic and international business.

Prior to joining Osterman, Aysegul worked in the banking industry, holding positions in the International Trade department of both Halk Bank, Turkey and National City Bank (now PNC), in addition to positions in the commercial credit department of PNC Bank.

Aysegul is certified both as International Trade Specialist and International Credit Professional (ICCE).

Aysegul gained her B.A in Labor Economy and Industrial Relations from Gazi University in 1997, gainign a second Master’s degree in this subject in 2015 upon completing her studies in multicultural organizations and the effects of cultural diversity. She gained a further M.B.A. degree from Bellarmine University in 2005.