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letters credit demoTop notch international credit education, available whenever you want them, 24/7. FCIB's Global On Demand webinars are a convenient, affordable, high-quality way to enhance competency and skills. FCIB delivers information on the latest developments in global commercial credit challenges. You choose where and when. No need to worry about the original broadcast time and no need to leave your workplace to expand your knowledge!

Can't find the webinar you are looking for?

Our On Demand webinar library offers an extensive collection of offerings, but in our quest to best serve the needs of international credit and risk management professionals, we are continually searching for timely and relevant topics to keep YOU aware of the latest developments in global commercial credit. So, if you have an idea or suggestion, submit it here!

 


 

NEW! Latest Webinars Added

Doing Business in Mexico

As more companies ramp up their sales into Mexico, they are faced with mounting challenges and risks. As a credit professional, it’s your responsibility to recognize opportunity and risks, and make sure that you get paid on time. You need to be sure that you know how to conduct due diligence on your business partners, what you need to look out for when conducting credit sales with customers in Mexico, and how to navigate the legal system when collections become necessary.

Speakers:Romelio Hernandez and Larry O’Brien | Date: January 2016

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Best Practices in the Credit Management Process

Today, many organizations are taking a closer look at their credit management process. Top Performers have taken this analysis a step further by addressing all aspects of their credit process perfor¬mance including productivity, cycle times, quality of services, and the correlation to a healthy receivables portfolio.

Speaker: Bryan DeGraw | Date: December 2015

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Early Warning Signs – Keeping a Pulse on Your Counterparties

Incoterms 2010 came into effect on January 1, 2011. The revision was an important step in helping international trade professionals avoid misunderstandings—saving businesses both time and money.

Speaker: James Elder | Date: December 2015

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Incoterms 2015 - Day 2

Incoterms 2010 came into effect on January 1, 2011. The revision was an important step in helping international trade professionals avoid misunderstandings—saving businesses both time and money.

Speaker: Fred Dons | Date: December 2015

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Incoterms 2015 - Day 1

Incoterms 2010 came into effect on January 1, 2011. The revision was an important step in helping international trade professionals avoid misunderstandings—saving businesses both time and money.

Speaker: Fred Dons | Date: December 2015

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PAYMENT METHODS

Letters of Credit - Day 2

Export LCs serve as an efficient means of payment and reliable means of credit assurance. However, if the documents are noncompliant, it can substantially delay payment. This two day webinar discusses the details of unconfirmed LCs, confirmed LCs and standby LCs and will assist in sharpening your understanding of letters of credit.

Speaker: Fred Dons | Date: November 2015

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Letters of Credit - Day 1

Export LCs serve as an efficient means of payment and reliable means of credit assurance. However, if the documents are noncompliant, it can substantially delay payment. This two day webinar discusses the details of unconfirmed LCs, confirmed LCs and standby LCs and will assist in sharpening your understanding of letters of credit.

Speaker: Fred Dons | Date: November 2015

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BPO (Bank Payment Obligation)

Bank Payment Obligation (BPO) is a new financial instrument in the market and believed by many to become the preferred payment method of the future. The BPO is a financial instrument governed by legally binding rules launched in June 2013: the ICC Uniform Rules for BPO (URBPO).

Speaker: Michael Van Steenwinkel & David Hennah | Date: October 2015

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Letters of Credit - Advanced

Commercial Letters of Credit (LCs) can be an effective payment mechanism, provided the proper steps are followed. Join us for our advanced letter of credit webinar that goes beyond LC basics to address key details about letters of credit and how to make them work for you. The webinar will be broken into two one-hour segments.

Speaker: Sherri Lane & Charlie Kelly | Date: April 2015

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Letters of Credit 101 – Basic

Export LCs serve as an efficient means of payment and reliable means of credit assurance, however, if the documents are noncompliant, it can delay your payment up to six weeks. This webinar discusses the details of unconfirmed LCs, confirmed LCs and standby LCs. Sherri Lane, director of Consulting and Insurance Services, and Charlie Kelly, vice president of Trade Technologies Inc., will help you sharpen your basic understanding of letters of credit. Learn how to accelerate cash flow and streamline trade, details about the nuts and bolts of the LC process, how to avoid discrepancies and how to make LCs an effective payment mechanism or a major headache and how you can avoid the latter.

Speakers: Sherri Lane and Charlie Kelly | Date: March 2015

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Alternative Methods of Payment: When Unsecured Open-Account Terms are Too Risky, What do you do?

Learn How to generate a reasonable "return" on your investment and to achieve the appropriate risk/reward balance.

Speaker: David Tawil, ETG Capital | Date: September 2012

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Advanced Letters of Credit

Commercial letters of credit ("LCs") can be an effective payment mechanism, provided you get the details right. Learn key details about letters of credit and how to make them work for you.

Instructor: Sherri Lane and Charlie Kelly | Date: March 2013

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Basics of Trade Credit Insurance (TCI) and the Pros & Cons of Credit Insurance

Learn how to use Trade Credit Insurance ("TCI") as a financial tool as well as a risk mitigation tool to maximize working capital. In today's global corporations market, it is vital to possess the knowledge to use this tool effectively. We will explore why corporations choose to utilize this tool and how it can be effective in this ever-changing economy.

Instructor: Nadine Moore | Date: August 2014

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The BPO (Bank Payment Obligation) – An Alternative Means of Settlement in International Trade

The BPO is a financial instrument governed by legally binding rules: the ICC Uniform Rules for BPO (URBPO) and supported by global open messaging standards. Learn about pro and cons of this cutting-edge financial instrument and the practical approach to using the BPO for your international transactions.

Instructor: Nadine Louise and Michael Van Steenwinkel | Date: September 2014

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BPO (Bank Payment Obligation) and International Trade Finance – Effects on Credit Risk Management

Get up-to-the minute information on the progress of the recent collaboration between SWIFT and the ICC Banking Commission on the adoption of a new ISO 20022 standard industry-wide instrument: The Bank Payment Obligation (BPO).

Instructor: David Hennah, Swift | Date: July 2012

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Documentary Collections

Save your company money using this less complicated and less expensive tool rather than the Letter of Credit. Properly structure to retain control over the goods until payment. Know roles of the exporter's bank (remitting bank) and the importer's bank (collecting bank).

Instructor: Aysegul Budak | Date: July 2013

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Fundamentals of International Payment Methods

Topics to be covered: Making Open Account Terms Work, Documentary Collections - Understanding How to Use Them Correctly, and Letters of Credit - Why They Are Still Around and How To Take the Mystery Out of Using Them

Instructor: Laura Pedersen | Date: January 2012

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FOREIGN EXCHANGE

Foreign Exchange Basics and Approaches to FX Risk Management

Valuable to any company doing business across borders, and any professional who is exposed to Foreign Exchange (FX) risks. Obtain all the information you need to make fundamental decisions. Identify and manage risks prior to FX exposure.

Instructor: Tom Deininger | Date: July 2013

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Supply Chain Financing

With access to credit becoming increasingly more difficult for non-investment grade corporates, Supply Chain Financing is another tool to potentially help finance your supply base. Learn best practices for designing a Supply Chain Finance program, best practices when addressing internal organizational issues and key barriers to supplier adoption and how to address them.

Instructor: David Gustin | Date: February 2013

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FINANCIAL

Going Global

Learn about the challenges faced when trading in an international arena and what tools are necessary to avoid the pitfalls.

Speaker: Edwin Bell, Ph.D., CBA, ICCE | Date: July 2015

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Assessing Key Financial Information – The Balance Sheet and Beyond

Learn about Events That Affect Cash Flow, Recognizing Potential Problems in Financial Statements and a look at the key ratios for balance sheet analysis and Country Standards - Factors in Understanding Financial Statements

Instructor: Pam Thomas | Date: October 2013

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Assessing Key Financial Information – The Balance Sheet and Beyond

Learn about Events That Affect Cash Flow, Recognizing Potential Problems in Financial Statements and a look at the key ratios for balance sheet analysis and Country Standards - Factors in Understanding Financial Statements

Instructor: Pam Thomas | Date: April 2013

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A/R Funding

The most effective receivables funding solutions for addressing the specific working capital needs of a company will be examined.

Instructor: Charles Nahum | Date: October 2012

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Chapter 15: Demystifying the Bankruptcy Code and Other Cross Border Insolvency Developments

This webinar is designed to demystify Bankruptcy Code Chapter 15's complexities, discussing how Chapter 15 works, what Chapter 15 filings are being used to accomplish, and practical advice for trade creditors when a foreign debtor files a Chapter 15 case.

Instructor: Bruce Nathan | Date: February 2012

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Credit Liquidity Solutions: Receivable Put Overview & Expansion

This 1-hour webinar will provide an overview of the receivable put option and its expansion both in the US and abroad. Explore both the benefits and challenges of utilizing this financing vehicle. Mr. Barone will address the FAQs regarding the uniqueness of this product and the differentiations effecting credit managers both in the US and in Europe.

Instructor: JC Barone | Date: June 2013

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Financing International Sales Utilizing Forfaiting

This 1-hour webinar will discuss forfaiting, what it is, and how it works as well as exploring the advantages and benefits, the costs involved and acceptable risks. Also addressed will be forfaiting's value and application through dissecting samples transactions.

Instructor: Greg Bernardi | Date: June 2013

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Financial Statements, Trends, Payment Terms and Red Flags in International Credit Risk Management

This webinar will provide the attendees facts related to international financial statements including the difference between GAAP and IFRS, how these differences in accounting principles can affect financial ratios, and will review Red Flags related to financial statements.

Instructor: Craig Simpkins | Date: April 2013

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Insolvency & Non-Financial Warning Signs

This webinar will help you to identify if insolvency is looming, perhaps even before owners acknowledge difficulties themselves.

Instructor: Hubert Sibre, Esq. | Date: September 2011

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Intelligent International Credit Decisions

This webinar will provide tips and techniques for credit managers facing the challenge of evaluating their company's foreign customers, especially amid trends toward larger credit limits, longer payment terms, and other demands from international customers and sales reps. It will also include updates on credit conditions in key international markets in Europe, Asia, and Latin America. These topics will be addressed not only in the context of the ongoing global recession but also with an eye to the coming economic recovery, which may engender even bigger credit challenges.

Instructor: Gary Mendell | Date: October 2013

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International Credit Scoring Systems

This webinar provides practical guidance on the use of credit scoring tools in an international environment.

Instructor: Rita Mocquet | Date: October 2013

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Optimizing Cash Flow by Leveraging ePayment

During this 1-hour webinar, speaker Michel Vincent will discuss topics: Introduction on Cash Flow optimization, The Payment Landscape in USA and Canada, A review of the various payment methods, ePayments evolution and trends, Some of the leading ePayment Solutions and Top strategies to promote ePayments

Instructor: Michel Vincent | Date: March 2013

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Order to Cash Metrics: Current and Future Models

This session will focus on the few, absolutely essential metrics your organization should track. It will also explore a couple of case studies where the metrics requirement changed as the business evolved.

Instructor: John Salek | Date: November 2012

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Probable Global Political Risks

We are never able to control risks of political upheaval and global political risk is not a factor in many global markets. Missing out on opportunities for your company by avoiding volatile markets WILL cost your company profits! Companies employ "A team" credit professionals that contribute information and strategies to expand sales. This webinar will give you the resources to get noticed as an "A team" member!

Instructor: Jim Dezell | Date: February 2014

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Working Capital Management: Impact on Day-to-Day Credit Management

How do you manage the relationship between your company's short term assets and short term liabilities? This session will examine ways in which good WCM practices aim to maximise return on investment (ROI) whilst addressing questions concerning the key risks and challenges inherent in WCM, in today's global economic environment.

Instructor: Felipe A. Florez-Arango | Date: July 2012

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COLLECTIONS

Legal Obstacles to International Collections

This webinar will give you the knowledge to avoid potential landmines and to structure your contract to your company’s advantage, tightening up the potential loose ends increase risk and cost you more money in the end.

Speaker: David Franklin, Ad.E. | Date: September 2015

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Predicting Cash Collections: How to Effectively Use Analytics to Modernize the Global AR Department

Learn how today’s credit executives are optimizing the power of business intelligence, visualizations and dashboards to bring their departments into the modern age.

Speaker: Phyllis Miller Saavedra | Date: March 2015

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Partnering Strategies for Increased Recovery with Third-Party Collections

This webinar gives you practical tips to help you increase the possibility to collect. Learn about collection fees, necessary documentation, internal policies you should implement, the involvement of the sales department, settlement, litigation and the use of technology to manage the recovery process effectively.

Speaker: CJ Walker | Date: January 2015

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Legal Obstacles to International Collections

This webinar will give you knowledge to avoid potential landmines and to structure your contract to your company’s advantage, tightening up the potential loose ends that could cost you money.

Speaker: David Franklin, Ad.E. | Date: January 2015

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Global Credit Collections for Decentralized Management Systems Multi-Location Shared Service Centers

Get a bird’s eye view and demonstration of how AR automation software optimizes efficiencies of the credit, collections and disputes teams in the decentralized credit management systems, shared service center and their operating divisions.

Speaker: Chris Caparon | Date: December 2014

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Best Practice: Collection Techniques in the U.S.

In debt collecting, location matters and collecting can be complicated. Find the best places to bring your claims and sift through this complicated process. Share experiences, innovations, and technologies to help you collect payments in a timely, efficient manner without violating state or federal laws. Other topics of interest include an overview of U.S. commercial collection law, shipping and insurance, personal guaranty, letters of credit, and credit applications.

Instructor: Lewis Cohn, John Dussi | Date: July 2013

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EU Directive on Late Payments

The new Late Payment Directive—2011/7/ EU—significantly tightens the rules on late payment in commercial transactions. This 45-minute overview will bring members up to date on the current rules affecting credit management professionals.

Instructor: Barbara Brenner | Date: June 2012

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Collection Issues Around the World

This 1-hour webinar is broken into two parts. Collections experts who cover the regions in depth will also be on hand to answer questions.

Instructor: Domenic DiLoreto | Date: February 2013

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Ex-Im Bank: Financial Tools for Export Success - FCIB Executive Development Webinar Series

Expert discusses how Ex-Im Bank's available multi-faceted pre- and post-financing options can help increase small businesses' export sales by minimizing risks, providing a marketing advantage and supplementing commercial financing.

Instructor: Sharyn Koenig | Date: August 2012

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COMPLIANCE

Combating Money Laundering: How Well are You Managing Your Companies Risk

This webinar will examine money laundering and how it impacts business. The speaker will discuss the types of money laundering, its history, the latest fraud threats, and best practices in mitigating risks. The speaker will also dissect the Patriot Act, KYC compliance issues, and examine how its impact expands beyond the banking community into a company's credit department.

Instructor: James Fried | Date: June 2013

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Incoterms 2012

This 2-day webinar provides an extensive overview to help you gain a better understanding of what Incoterms are, how to comply with the the Incoterms 2010 rules, and how to use them correctly in your trade transactions (including both import and export transactions regardless of the payment terms).This webinar teaches the essentials for successfully trading into the 21st century.

Instructor: Koen VanHeusden, Belgian Foreign Trade Agency | Date: October 2012

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Incoterms 2012

This 3-day webinar will provide: An extensive overview to help you gain a better understanding of what Incoterms are, how to comply with the Incoterms 2010 rules and how to use them correctly in your trade transactions (including both import and export transactions regardless of the payment terms).

Instructor: Laura Pedersen | Date: March 2012

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International Business Ethics

Determining standards of integrity and ethical behavior across borders can prove challenging. Culture and language alone are barriers. Discern the difficulties and the most effective strategies to create truly global ethical principles and transcend national boundaries when considering questions of integrity, ethics and responsibility.

Instructor: Pam Thomas | Date: September 2013

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Credit Investigations in the Middle East - A Best Practices Guide

During this webinar, Antoun will share his experiences with those already dealing with or planning to deal with clients in the Middle East and assist participants with making sound financial credit decisions.

Instructor: Antoun Massaad | Date: April 2014

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Navigating Economic Sanctions Successfully

This webinar will provide an overview of U.S. sanctions programs, discuss permissible transactions under sanctions regimes, and review some recent settlements of cases involving sanctions violations.

Instructor: Jon P. Yormick | Date: April 2014

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COUNTRY SPECIFIC

Reading International Credit Reports from Asia

Hear an overview of what you can expect to learn about a company in China, Hong Kong, Indonesia, India, etc. Learn key issues and potential pitfalls to note when reviewing credit reports, in conjunction with real live examples from the experts.

Speaker: Louise M. Kern | Date: January 2015

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Doing Business in Canada

This webinar will provide you with need-to-know information, tips and resources on how to effectively conduct business in Canada. The instructor will begin with an economic and cultural overview, followed by a description of how to effectively do business with Canadian customers to ensure payment and mitigate risks on credit sales into Canada. At the end of the webinar, there will be an opportunity to get answers to any questions you may still have.

Instructor: Hubert Sibre | Date: April 2012

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Doing Business in China

China's economic growth, fueled by their massive manufacturing output as well as their aggressive exporting, has made them a hot destination for international businesses. But China has proven to be a minefield for uninformed business people. In this two-day informative webinar, learn expert-led best practices and inside methods to more effectively conduct business in this BRIC nation leader.

Instructor: John Du | Date: April 2012

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Doing Business in India

This 2-day webinar, 1 hour/day, will provide you with need-to-know information, tips and resources on how to effectively conduct business in India. The instructor will begin with an economic and cultural overview, followed by a description of how to effectively do business with Indian customers to ensure payment and mitigate risks on credit sales into India.

Instructor: Seema Kumar | Date: April 2012

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Doing Business in Indonesia

Learn about the Cultural, Contracting, the Critical Factors for Collection. You will get an overview of Legal Proceedings, how to create a Strategic Advantage against Debtors and the process for enforcing judgments. The webinar concludes with best practices, helpful tips and what to "watch-out" for in Doing Business in Indonesia.

Instructor: Robert L. Brown | Date: July 2013

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Doing Business in Japan

Learn about the Cultural, Contracting, the Critical Factors for Collection. You will get an overview of Legal Proceedings, how to create a Strategic Advantage against Debtors and the process for enforcing judgments. The webinar concludes with best practices, helpful tips and what to "watch-out" for in Doing Business in Japan.

Instructor: Robert L. Brown | Date: July 2013

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Doing Business in Mexico

This 1-day webinar will convey knowledge on how to effectively do business with Mexican customers and get paid. Learn how to mitigate risks on credit sales into Mexico and how to turn your credit application into a valuable legal document that can protect you in cases of buyer defaults. Think strategically, develop a game plan, and maintain appropriate documentation.

Instructor: Romelio Hernandez | Date: April 2012

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Doing Business in Russia

This 1-day webinar will provide you with valuable information and further resources on how to effectively conduct business in Russia. The session will begin with speaker, John McCaslin, providing an overview of the practical and economic aspects of trading. Robert Schulze, a Lawyer with a law practice based in Moscow, will focus on the legal elements and advise on debt collection methods to ensure payment whilst offering advice on how to mitigate risks on credit sales into Russia.

Instructor: John M. McCaslin | Date: March 2012

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Doing Business in Trinidad & Tobago, Bermuda and Jamaica

This 1-day webinar will provide you with need-to-know information, tips and resources on how to effectively conduct business in Trinidad and Tobago, Jamaica and Bermuda. The instructor will begin with an introduction to the country and culture, followed by a description of how to effectively do business with customers and ensure payment, mitigate risks on credit sales into Trinidad and Tobago, Jamaica and Bermuda, and what steps can be taken against buyers who default.

Instructor: Albert V. Knowles | Date: March 2012

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Doing Business in Turkey

Learn about the cultural, contracting and the critical factors for collection. You will get an overview of legal proceedings, how to create a strategic advantage against debtors and the process for enforcing judgments. The webinar concludes with best practices, helpful tips and what to "watch-out" for in Doing Business in Turkey.

Instructor: Aysegul Budak | Date: September 2013

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Doing Business in the Ukraine

Many foreign (non-Ukrainian) companies encounter problems because their contracts are not concluded diligently. This 2-day webinar with instructor, Oleg Dorofeev, will provide you with need-to-know information, tips and resources on how to effectively conduct business in the Ukraine.

Instructor: Oleg Dorofeev | Date: February 2012

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Latin America: Collection Methods and Payment Enhancement Devices

Learn the differences in payment practices and terms you need to understand when collecting or rescheduling overdue balances from your financially stressed customers.

Instructor: David Marsh | Date: October 2012

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Mexico's New Pledge and RUG Filings

This one-hour session plus Q & A will give you all the important information and tools to understand Mexico's new non-possessory pledge. The "pledge" is an agreement that creates a security interest in movable assets of the debtor to guarantee payment of an obligation.

Instructor: Romelio Hernández | Date: April 2014

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Middle East: Tips for Entering the Market

Join Antoun Massaad, CICP, MIEx, MICM, Managing Director and Founder of Cedar Rose International Services Ltd., as he guides credit professionals in proper investigation of Middle East companies and gives tips for successful entry into the Middle East market.

Instructor: Autoun Massaad | Date: November 2011

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Risks for Business in the Middle East and North Africa Region: Review of the Changing Risk Landscape

In this webinar an assessment of risk relating to regime stability, rule of law, terrorism and security with a focus on future growth economies will be performed.Topics include: Political stability and the political transition, Conflict and security and the decommissioning of arms and The uncertain regulatory environment.

Instructor:Anthony Skinner | Date: October 2012

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The Hidden Costs and Opportunities of Doing Business: Focus on the Middle East & Northern Africa

Overcome cultural misconceptions and build successful customer service strategies

Instructor: Mona Pearl | Date: November 2013

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The Hidden Costs and Opportunities of Doing Business: Focus on Asia

Topics include: Tthe trends and practices that affect business in Asia, the crucial factors behind these cross-border transactions and
increase your firm's rate of success, use your assets and grow your business?

Instructor: Mona Pearl | Date: December 2013

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The Hidden Costs and Opportunities of Doing Business: Focus on Latin America

Topics include: Tthe trends and practices that affect business in Latin America, the crucial factors behind these cross-border transactions and
increase your firm's rate of success, use your assets and grow your business?

Instructor: Mona Pearl | Date: December 2013

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Preparing for Compliance and Enforcement Under Export Control Reform

This webinar will provide an overview of Export Control Reform and what credit professionals should do to promote export compliance practices in their organizations

Instructor: Jon P. Yormick | Date: February 2014

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CREDIT POLICY

International Credit Applications

An International Credit Application should contain, in addition to the standard information concerning customer identification, specific provisions covering interest, collection and attorney fees recovery, payment instructions, Incoterms, choice of law and venue for legal proceedings, arbitration and personal guarantees. These and other topics will be discussed in detail.

Speaker: David Franklin, Ad.E. | Date: February 2015

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Gaining Control on Global Credit And Collections with Dashboards and Analytics

Hear the experts discuss best practices on accelerating the cash flow, customer payment trends, credit decisioning, electronic bill presentment, revenue recognition and other topics. Learn how to avoid the lack of timely information and disconnected manual processes that impede the ability to monitor credit risk and collections efficiency.

Speaker: Phyllis Miller Saavedra | Date: February 2015

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Demystifying Trade Credit Insurance

Gain practical advice from a broker’s point of view, learn what underwriters are looking for to grant policy approval, in addition to hearing live case studies from both sides and claim experiences with real examples and success stories.

Speakers: Bruce Nathan, ESQ, James Stewart, Partner, Joe McNamara, ICCE, Tom Raspanti | Date: January 2015

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Best Practices for International Risk Mitigation

The Global Credit Risk Manager must develop a broad understanding of the concept of "Global risk." In this session, we look at the elements of risk in the extension to and acceptance of credit by a customer.

Speaker: Leonel A. Torrejón, ICCE, CC | Date: December 2014

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International Credit Policy

This webinar provides practical guidance on creating and implementing Credit Policy for an international environment, along with the methods and means it will use to support both department and corporate objectives. It is intended to provide delegates with a framework, including 'best practice' in credit management, to ensure that a written credit policy is operationally successful.

Instructor: Pam Thomas | Date: June 2011

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How to Read a Credit Insurance Policy

Discover the most important points of reading a credit insurance policy. Topics to be discussed: Understanding your reporting requirements, Ensuring all special endorsements are accurately reflected on the policy, Verifying all your customer credit limits,special conditions and related terms of sale are correct, Fully understanding Maximum Extension Period/Stop Shipment policy language, Checking and verifying overall policy maximum limit of liability and individual country limits of liability, Verifying deduction and threshold/non-qualifying loss amounts, Ensuring Discretionary Credit Limit and the DCL qualifiers are clearly understood and Checking premium amount and credit limit fees

Instructor: Tom Corbett | Date: July 2012

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International Trade Credit Insurance

Learn to protect your company using trade credit as a risk mitigation tool to guard against bad debt losses from insolvent or defaulting debtors.Discussion on Political Risk, Policy Structure Choices, Customer Credit Limits, Maintenance, Claims Procedures, Recoveries, Strategy, Renewal, The Roles of the Broker, and Using Credit Insurance as a Cash Flow Tool.

Instructor: James Dezell | Date: March 2013

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International Trade Receivable Securitization

During this 1-hour webinar we will discuss strategic initiatives to regain financial flexibility using your companies outstanding receivables. Learn about this often overlooked and poorly understood means of raising working capital. Securitization can help a company streamline the balance sheet while employing capital more efficiently on an on going basis. Learn how to sell assets in return for cash on a revolving basis to achieve very low funding costs. Learn how this true sale of assets can improve balance sheet metrics, financial flexibility while transferring customer credit risk.

Instructor: Adrian Katz | Date: July 2013

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Managing International Credit in the Coming Recovery

Summary of content/topic to be discussed: Global demand for credit during the ongoing economic downturn, Growth forecast for international credit in the coming recovery, Updates on markets in the news: Japan, Euro-Zone, Middle East, Techniques for evaluating foreign debtors and credit risks, Tools for managing international credit in a changing world

Instructor: Gary Mendell | Date: October 2011

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Credit Management Strategies

7 winning steps to making credit control work for you and your customers. How to overcome internal obstacles.

Instructor: Pam Thomas | Date: February 2011

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NEGOTIATIONS

International Arbitration: Increase Your Chances of Getting Paid

Learn about the international arbitration process and how you can increase your chances of getting paid internationally. Learn about the essential steps you can take to avoid and manage international payment disputes. If you have to arbitrate, learn what you can do to help make your case successful, streamline the process and minimize legal costs. Understanding the international arbitration process will help you to make better and more informed decisions on the frontend, potentially saving you time and money.

Instructor: Karen Hart | Date: October 2011

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Negotiating Payments

The course will specifically focus on applying different approaches to situations requiring credit staff to influence and negotiate with their business partners and customers. Find out how to negotiate and influence payment, face-to-face, by telephone and email for simple and complex situations.

Instructor: Pam Thomas | Date: November 2011

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CUSTOMER SERVICE

7 Best Practices for Dealing with Change in Multicultural Business

Learn outsourcing strategies to adapt to new multicultural environments in the areas of communication and management styles, approach to time and other intercultural differences. Gain knowledge to position yourself for success.

Speaker: Waseem Hussain & Pamela Thomas | Date: October 2014

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Cultural Differences in International Risk Management

Learn the fundamentals of inter-cultural exchange in international business, as well as some of the ways to successfully adapt thinking and behavior.

Instructor: Craig Simpkins | Date: April 2013

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Customer Visit

This webinar covers core skills and knowledge required for carrying out face-to-face effective customer visits. Find out how to make the Customer visit a successful tool to achieve additional market intelligence, insight, and perspective that may not otherwise be available and get a positive outcome

Instructor: Pam Thomas | Date: July 2011

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Telephone Techniques: Essentials

If you or your team are involved in collecting money, then this Essential Telephone Techniques webinar is for you. Using theory and practical applications, this webinar will provide a logical step by step approach for those involved in collecting money by telephone. It covers the skills and mindset for successful telephone collection, the issue of late payers, negotiation techniques, how to handle difficult customers and identifying excuses vs. real reasons for non payment.

Instructor: Pam Thomas | Date: April 2011

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The Credit Professional of the Future: What CFOs Want

Examine best practices and peer-tested methods derived from ground-breaking round table discussion on both sides of the Atlantic. Attendees will come away from this webinar with an increased appreciation of how the professional credit manager contributes to your company's bottom line.

Instructor: Pam Krank | Date: November 2013

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LEADERSHIP WEBINAR SERIES

Leadership Webinar: Conflict Resolution

During this session, participants will learn to: Identify points of disagreements, Understand how to define needs and commitments, Improve professional relationships, Resolve future conflicts, Create a culture of clear communication

Speaker: Rick Hernandez | Date: November 2015

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Leadership Webinars -Driving Change and Executing Plan

During this session, participants will learn to: Understand the dynamics and critical tools for driving change, Identify priorities and roles & responsibilities for optimal execution, Improve communication & collaboration with key stakeholders, Achieve “Buy-In” for accelerated business results, Learn to enhance your influence leadership capability.

Speaker: Rick Hernandez | Date: October 2015

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Leadership Webinars -Driving Accountability

During this session participants will learn to: Convey a compelling business story with purpose Institutionalize organizational ownership and accountability Enhance credibility as a leader Drive accountability through positive influence vs. advocacy Generate financial, operational and global performance results

Speaker: Rick Hernandez | Date: September 2015

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Executive Decision Making

How do you make critical executive decisions? Developing decision-making skills can help you gain respect, dignity and closure. It is your reputation and ability to influence your audience with the finesse and leverage necessary to increase one’s ability to accelerate time and secure successful outcomes. During this session, participants will learn to: Assess the components of Effective Decision-Making Build confidence and credibility while gaining poise in delivery Attain greater business results through influence, performance enhancement and ability to negotiate more effectively. Identify decision-making triggers through nuance recognition

Speaker: Rick Hernandez | Date: August 2015

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Building Relationships with Key Stakeholders

During this session, participants will learn to: Differentiate between monetary reward and inclusion, effectively engage in meaningful dialogue, understand people, motivators and aspirations, evaluate social styles through emotional intelligence, and gain organizational stature and credibility.

Speaker: Rick Hernandez | Date: July 2015

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Thinking Strategically

Developing your strategic thinking skills can help you gain commitment from people at all levels—direct reports, peers and bosses. In this session, learn the six elements to successfully influence your executive teams and stakeholders with critical tools and techniques to leverage your point of view.

Speaker: Rick Hernandez | Date: June 2015

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Adapting to New and Demanding Roles

Developing your ability to align with different organizational goals and partnering with your new team requires heightened communication skills, as well as the ability to be strategic. In this session, learn how planning and measuring your results set the pace for successfully creating an impressionable impact right from the start.

Speaker: Rick Hernandez | Date: May 2015

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Effective Communications

During this session, participants will learn to: Develop techniques to “Know your audience”; Learn how to conduct difficult conversations that empowers both parties; Neutralize assumptions that do not serve the broader picture;Influence, motivate and inspire others toward excellence.

Speaker: Rick Hernandez | Date: April 2015

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The Power of Influence and Purpose

Master the purpose behind crucial leadership influence for maximum organizational impact. No matter how compelling the vision or how brilliant the strategy, without leadership influence, there is no execution. This results-oriented seminar provides you with practical techniques to shape your leadership messages, hone an authentic leadership voice, and engage in powerful conversations that achieve results.Influence is an essential component of leadership. Your position in an organization and the power it gives you, aren't always enough to motivate people to do what you ask.

Speaker: Rick Hernandez | Date: March 2015

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COMPLIANCE AND ETHICS WEBINAR SERIES

Know Your Customers and Customer Screening

This webinar will examine ways in which you can Know your customer (KYC); deal with sovereign risk and embargoed countries.

Speaker: Gert Demmink, LL.M. CFE | Date: August 2015

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Sanctions and Embargos

This webinar will focus on the main elements and usages of different types of regulations and examine the role of compliance in today's global trading environment such as: Anti-corruption, code of ethics, export controls and sanctions; dealing with third party payments.

Speaker: Jon P. Yormick, Esq. | Date: August 2015

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Whistle Blowing/Red Flags

This webinar will examine reporting mechanisms—red flags, whistleblowing and external support.

Speaker: Gert Demmink, LL.M. CFE | Date: August 2015

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FUNDING of A/R PORTFOLIO SERIES

Funding of A/R Portfolios – Transactional Trade Finance

Transactional Trade Finance: A look at cross-border finance, L/Cs and documentary collections, and various receivable and payable finance products for open accounts.

Speakers: Farhad Subjally and Jim Leonard | Date: October 2015

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Funding of A/R Portfolios – Factoring

This four-day webinar series examines a wide variety of issues surrounding the funding of a corporate’s principal current asset – its Accounts Receivables. The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment. Consideration is given to global credit market conditions and the dynamics of individual business sectors. The webinar series focuses on Securitization, Asset-Backed Lending, Factoring and Transactional Trade Finance as changes to global credit markets and legislation continue to impact on these services.

Speakers: Patrick Wilkins, Jim Leonard and Jonathan Parfitt | Date: September 2015

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Funding of A/R portfolios – Asset Ba


cked Lending

The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment.

Speakers: Steven Chait and Jim Leonard | Date: September 2015

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Funding of A/R portfolios – Securitization

The primary objective of securitization is to obtain financing for a company's ongoing business needs. However, a properly structured financial asset securitization can also enable lower cost of financing compared to secured or even unsecured debt. Examine the advantages and disadvantages of using this method by joining our webinar delivered by Charles Nahum Head of Business Development, Finacity Corporation, London, U.K.

Speaker: Charles Nahum | Date: September 2015

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