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Assessing Key Financial Information – The Balance Sheet and Beyond
April 16 2013 - April 18 2013 10.00am - 11.00am


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Webinar at a Glance

Date: April 16-18, 2013
Time: 10:00am-11:00am Eastern

In this 3-day webinar, speaker Pam Thomas provides practical guidance on Risk Assessment in an international environment, and will provide a credit manager’s point of view on financial statements.

  • Understand events that cause cash flow to increase or diminish.
  • Discuss activities most associated with fluctuations in the cash account.
  • Identify the external and internal conditions reflected on financial statements that signal potential problems.
  • Examine commonly encountered conditions in addition to key ratio analysis such as Liquidity ratio, Profitability ratios and Leverage/Gearing ratios that may indicate future problems.
  • Examine Country Standards and Factors in Understanding Financial Statements.
  • Learn how size of a business and the country of domicile is a major source of influence on accounting standards and practices.
  • Understand that difference in measurement and disclosure practices that have an effect on the credit decision.


Events That Affect Cash Flow

The ability to generate cash is a critical component of any successful enterprise. It is also important for the credit analyst to understand what events occurred that caused cash to increase or diminish. This session will cover activities most associated with fluctuations in the cash account.


Recognizing Potential Problems in Financial Statements and a look at the key ratios for balance sheet analysis.

A number of external and internal conditions as reflected on financial statements can signify potential problems. This session will examine a list of commonly encountered conditions whilst also looking at key ratio analysis such as

Liquidity ratio, Profitability ratios & Leverage/Gearing ratios


Country Standards - Factors in Understanding Financial Statements

The size of a business and the country of domicile is a major source of influence on accounting standards and practices. This is important for the export credit manager to understand because differences in measurement and disclosure practices have an effect on the credit decision. This session will focus on the differences and what to look for.


Pamela J Thomas PGCE, MITOL, MICM, NLP pr

Pamela J. Thomas

Pamela J Thomas has extensive training and management experience gained through a variety of roles in banking and corporate finance sectors. She holds a post graduate degree in education and training, (PGCE) is a member of the Institute of Training and Occupational Learning (ITOL), the Institute of Credit Management (ICM) and is a NLP Practitioner.

Professional Experience

Pam has worked as a Credit Manager for a number of Global Companies in the UK and has also undertaken consultancy work to design and implement educational programmes, including a BA Hons degree in credit management. She lectures in Credit Management for Thames Valley University.

Specialist Skills

Pam’s areas of specialisation include delivering credit management and finance orientated programmes, interpersonal and communication skills. She has a good understanding of international business processes and cultural diversity within the marketplace with the ability to respond to the pressures and issues facing teams and management.

Associate Training

In addition to working as an independent trainer Pam has worked as an associate trainer for Dun & Bradstreet, The Institute of Credit Management, The Chartered Institute of Management Accountants, Credit Services Association and Hemsley Fraser Group, London.


  • Banking, Finance & Insurance
  • Oil & Chemical
  • Pharma
  • Professional Services
  • Publishing
  • Utilities
  • Telecoms (Billing Teams)
  • Technology
  • Local Government Finance Departments



Effective Telephone Collection skills

Risk Management

Credit Policy implementation

Introduction to Credit Control

Psychology of collection

Negotiation and Influencing skills

Credit Management Strategy

Essential Management skills


Registration Fees

  FCIB Member: Non-Member:
by 04/02/13 $295 $395
after 04/02/13 $345 $445

Registration Fees Include: One telephone and web connection at one physical location

Cancellation and Refund Policy

Registration fees, less a $50 processing fee will be refunded for written cancellations received 7 days before the program start date. No refunds for cancellations within 7 days of the program start date. Substitutions are permitted.

Certificate of Attendance

Participants who attend this webinar will receive a Certificate of Attendance. For additional participants from the same company as the main registrant, please use this form.

*All additional participants must be received before the start of the webinar to receive the Certificate.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! Please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.

Accreditation Points

Participants earn 6 Education and 6 Participation Points towards the International Certified Credit Executive (ICCE) certification/recertification.