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Middle Eastern countries are described as having “honor cultures” because self-worth reflects a social status acquired through social interactions. People compete for primacy, sometimes by trying to protect themselves and their families from being taken advantage of, and other times by being generous and developing a reputation for warmth and hospitality. Understanding a culture’s sense of self-worth is key when negotiating new business relationships.
FCIB’s speaker, Antoun Massaad, has over 23 years of experience investigating Middle Eastern businesses and entities. During this webinar, Antoun will share his experiences with those already dealing with or planning to deal with clients in the Middle East and assist participants with making sound financial credit decisions.
One telephone and web connection at one physical location
10am - 11am EDT
Antoun Massaad, managing director and founder of Cedar Rose International Services Ltd. since 1997, is fluent in English, French, Arabic and Greek. He grew up in Lebanon, has lived in the United Kingdom and since 2006, in Cyprus. He manages the Cyprus and Lebanon offices of Cedar Rose as well as a marketing division in Egypt and an IT function based in the UK.
Antoun specializes in business intelligence and research. His personal objective is to provide the most accurate, honest and efficient service currently available for business intelligence in the Middle East and for the North African Arabic speaking countries in particular. His clients now include export credit insurance agencies, international corporate bodies, compliance database providers, banks and governments, as well as two of the world’s top four accountancy firms.
In 2011, he gained the Certified International Credit Professional qualification through his membership in FCIB and in 2012, joined the Association of Certified Fraud Examiners. He received a Business Man of the Year award from the East of England Development Agency in 2004 and was listed in the Who’s Who of Young British Entrepreneurs in 2002, when he was also granted Vocational Membership in the UK’s Institute of Credit Management and, following nominations by clients, Full Membership in the Institute of Export.
As a recognized regional expert, Antoun has been a guest speaker at the EMEA Credit Forums in London and Dublin, for the FCIB international webinars and European conferences, as well as the International Referrals IR global conference and was a keynote speaker at the Anti Money Laundering AML Compliance conference held at the Dubai International Financial Centre in 2013.
Registration fees, less a $50 processing fee will be refunded for written cancellations received 7 days before the program start date. No refunds for cancellations within 7 days of the program start date. Substitutions are permitted.
Participants who attend this webinar will receive a Certificate of Attendance. For additional participants from the same company as the main registrant, please use this form. *All additional participants must be received before the start of the webinar to receive the Certificate.
Instructions to join the Webinar will be sent to the main registrant's email address the day before. Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.
This webinar accounts for (2) Participation and (2) Education Points toward ICCE accreditation/recertification.
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