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About the Webinar

International Credit Policy

Gain practical guidance to create and implement a credit policy for an international environment, along with the methods and means it will use to support both department and corporate objectives. We’ll build a framework, including 'best practice' in credit management, to ensure that a written global credit policy is operationally successful.

What do we want from the policy?

  • The difference between a set of procedures and a formal policy
  • Credit policy as an investment tool - strategies to support sales
  • What are the objectives and where to start

Getting the right Structure

  • How to prepare an outline proposal for a credit policy
  • What to include - the key elements, terminology and features
  • Domestic trade vs International trade – managing the two in one policy or singly?
  • Who should be involved in the process – stakeholders and their involvement


Scope for change, flexibility and adaptability

  • How to make the policy flexible and adaptable to change
  • Identifying external and internal factors affecting policy and procedures
  • Awareness of pitfalls and current global economical issues



  • Selling the policy to others within the organization
  • How to obtain ‘buy in’ from other departments
  • How to implement a written credit policy


Ed Bell, CBA, ICCE

Ed Bell, CBA, ICCE, is the Senior Manager, Credit Administration for W. W. Grainger Inc., a $10B global industrial supplies distributor. In his career at Grainger, spanning over four decades, Ed has served in many key roles including Branch Manager, Sales Manager, Area Credit Manger, International Credit Manager, Corporate Accounts Credit Manager and National Corporate & Government Credit Manager.