FCIB, export credit, global credit reports, collections reports, country risk reports, international credit risk reports, global credit

logo sm

Top notch international credit education, available whenever you want them, 24/7. FCIB's Global On Demand webinars are a convenient, affordable, high-quality way to enhance competency and skills. FCIB delivers information on the latest developments in global commercial credit challenges. You choose where and when. No need to worry about the original broadcast time and no need to leave your workplace to expand your knowledge!

Can't find the webinar you are looking for?

Our On Demand webinar library offers an extensive collection of offerings, but in our quest to best serve the needs of international credit and risk management professionals, we are continually searching for timely and relevant topics to keep YOU aware of the latest developments in global commercial credit. So, if you have an idea or suggestion, submit it here!

Categories:

 

New! Just Added

Early Pay Financing

Middle market companies’ OEM and large customers use a variety of techniques to accelerate payment of invoices, i.e., supply chain finance, dynamic discounting and single or multiple invoice finance options, etc. Join David Gustin of Global Business Intelligence as he shares the results of his recent survey and research into middle market companies use of “early pay” finance techniques.

Speakers: David Gustin | Date: February 21, 2017

ORDER NOW


Successful Change Management

In today’s globally connected economy, many corporations are in a continuing cycle of change as a result of mergers, acquisitions, outsourcing and offshoring. Some corporations have moved to a Shared Service Center Model (centralization), while others have reversed the process (decentralization).

Speakers: André Kolkman | Date: December 1, 2016

ORDER NOW


Basic Letters of Credit

Learn how to make export letters of credit work for your company. They are one of the more useful tools in a credit professional’s arsenal for reducing nonpayment risk and accelerating cash flow. They help mitigate foreign exchange and country risk, and offer more security and protection when selling internationally. But if credit professionals don’t understand the process, types of letters of credit and attention-to-detail required, sellers can actually increase their risk of not getting paid. Join Amy Sahm, senior vice president and manager of Fulton Financial Corporation’s International Group, as she covers the basics of using letters of credit, including the different types available and what to look out for to make sure that your company is protected when selling internationally.

Speakers: Amy Sahm | Date: February 1, 2017

ORDER NOW


Advanced Letters of Credit

Commercial letters of credit are an effective payment mechanisms provided they are used properly. Otherwise, they can create headaches and increase the risk of nonpayment. Join Louis Tierno, CDCS, from Fulton Financial Corporation, for a webinar that goes beyond the basics of using letters of credit to strengthen how they work your company. Learn how a commercial letter of credit works and gain knowledge to increase your ability and confidence in the mechanics of using them.

Speakers: Louis Tierno | Date: February 1, 2017

ORDER NOW




Best Practices for International Risk Mitigation

The Global Credit Risk Manager must develop a broad understanding of the concept of "Global risk." In this session, we look at the elements of risk in the extension to and acceptance of credit by a customer.

Speaker: Leonel A. Torrejón, ICCE, CC

ORDER NOW

 

Intelligent International Credit Decisions

This webinar will provide tips and techniques for credit managers facing the challenge of evaluating their company's foreign customers, especially amid trends toward larger credit limits, longer payment terms, and other demands from international customers and sales reps. It will also include updates on credit conditions in key international markets in Europe, Asia, and Latin America. These topics will be addressed not only in the context of the ongoing global recession but also with an eye to the coming economic recovery, which may engender even bigger credit challenges.

Instructor: Gary Mendell

ORDER NOW


Order to Cash Metrics: Current and Future Models

This session will focus on the few, absolutely essential metrics your organization should track. It will also explore a couple of case studies where the metrics requirement changed as the business evolved.

Instructor: John Salek

ORDER NOW

 

Best Practices in the Credit Management Process

Today, many organizations are taking a closer look at their credit management process. Top Performers have taken this analysis a step further by addressing all aspects of their credit process performance including productivity, cycle times, quality of services, and the correlation to a healthy receivables portfolio.

Speaker: Bryan DeGraw

ORDER NOW


 

Chapter 15: Demystifying the Bankruptcy Code and Other Cross Border Insolvency Issues

This webinar is designed to demystify Bankruptcy Code Chapter 15's complexities, discussing how Chapter 15 works, what Chapter 15 filings are being used to accomplish, and practical advice for trade creditors when a foreign debtor files a Chapter 15 case.

Instructor: Bruce Nathan

ORDER NOW


 

Going Global Series: Assessing International Risk

Expansion into international markets can grow customer portfolios and increase the diversity and profitability of supply chains. Evaluating those potential overseas customers presents unique challenges in developing the intelligence needed to meet regulatory requirements and conduct adequate credit risk assessment.

Speakers: Ed Bell, CBA, ICCE

ORDER NOW


Going Global Series: Financial Information to Assist International Credit Decisions

When setting credit limits for a customer based in another country, it’s important to have access to financial information as part of your decision making process. The financial performance of your customer often provides the foundations for risk management decisions. Although the real value of financial information lies in comparison, abridged financial results can provide some key financial indicators for the decision process.

Speakers: Ed Bell, CBA, ICCE

ORDER NOW


Going Global Series: Know Your Customer (KYC)

At the heart of every credit and risk management decision is Knowing Your Customer. Do you “Know your Customer” from a credit risk perspective? Does your company have a sound Compliance and Ethics Policy in relation to Credit Risk Management?

Speakers: Ed Bell, CBA, ICCE, Michael Van Steenwinkel

ORDER NOW


Assessing Key Financial Information – The Balance Sheet and Beyond

This webinar provides practical guidance on Risk Assessment in an international environment. It will provide an overview of concepts in relation to carrying out an analysis of the key financial statements and interpreting information from a credit manager's perspective.

Speakers: Pam Thomas

ORDER NOW


International Credit Scoring Systems

This webinar provides practical guidance on the use of credit scoring tools in an international environment.

Instructor: Rita Mocquet

ORDER NOW


Financial Statements, Trends, Payment Terms and Red Flags in International Credit Risk Management

This webinar will provide the attendees facts related to international financial statements including the difference between GAAP and IFRS, how these differences in accounting principles can affect financial ratios, and will review Red Flags related to financial statements.

Instructor: Craig Simpkins

ORDER NOW


 

Incoterms 2015 - Day 2

Incoterms 2010 came into effect on January 1, 2011. The revision was an important step in helping international trade professionals avoid misunderstandings—saving businesses both time and money.

Speaker: Fred Dons

ORDER NOW


Incoterms 2015 - Day 1

Incoterms 2010 came into effect on January 1, 2011. The revision was an important step in helping international trade professionals avoid misunderstandings—saving businesses both time and money.

Speaker: Fred Dons

ORDER NOW


 

Partnering Strategies for Increased Recovery with Third-Party Collections

This webinar gives you practical tips to help you increase the possibility to collect. Learn about collection fees, necessary documentation, internal policies you should implement, the involvement of the sales department, settlement, litigation and the use of technology to manage the recovery process effectively.

Speaker: CJ Walker

ORDER NOW


Legal Obstacles to International Collections

This webinar will give you the knowledge to avoid potential landmines and to structure your contract to your company’s advantage, tightening up the potential loose ends increase risk and cost you more money in the end.

Speaker: David Franklin, Ad.E.

ORDER NOW

 


Export Compliance & Regulations Series

In this new 4-part series, Fred Dons, Director at Deutsche Bank Amsterdam, will cover everything today’s credit professional needs to know to stay on top of the fast-changing regulatory landscape, keeping their company – and bottom line – protected. Each session includes an in-depth case study, making the information directly applicable. Registration is available as a 4-session package or for each individual session:

Part One: OFAC, UN & EU Embargos
Part Two: Dual Use Goods
Part Three: Bank instruments Embargo, Blacklists
Part Four: FATCA (Foreign Account Tax Compliance Act) & Trade Based Money Laundering

Speakers: Fred Dons

ORDER NOW


International Business Ethics

Determining standards of integrity and ethical behavior across borders can prove challenging. Culture and language alone are barriers. Discern the difficulties and the most effective strategies to create truly global ethical principles and transcend national boundaries when considering questions of integrity, ethics and responsibility.

Instructor: Pam Thomas

ORDER NOW


 

Navigating Economic Sanctions Successfully

This webinar will provide an overview of U.S. sanctions programs, discuss permissible transactions under sanctions regimes, and review some recent settlements of cases involving sanctions violations.

Instructor: Jon P. Yormick

ORDER NOW


 

Going Global: International Credit Policy Basics

Gain practical guidance to create and implement a credit policy for an international environment, along with the methods and means it will use to support both department and corporate objectives. We’ll build a framework, including 'best practice' in credit management, to ensure that a written global credit policy is operationally successful.

Speakers: Ed Bell, CBA, ICCE

ORDER NOW


 

Argentina, Brazil, and Chile: Legal and Credit Perspectives

To successfully do business in Argentina, Brazil and Chile, it’s critical to understand each country’s unique culture, legal system and way of doing of business. Join three experienced, in-country commercial law attorneys as they share their insights and perspectives about the legal and credit environment specific to each country.

Speakers: Mr. Juan Pablo Bonfico, Ms. Ana Villarreal, Mr. Octávio Aronis

ORDER NOW


Best Credit Management Practices in Turkey - A View From Credit Managers on the Ground

In 2015, Turkey’s annual trade deficit shrank by more than 25%, the lowest it’s been since 2009. Although outcomes are starting to shine economically for “the sick man of Europe,” a nickname it earned a century ago, the country’s future still faces economic and geopolitical risks.

Understanding the country’s cultural, contractual and other critical factors provides credit managers who do business in Turkey with information they need to collect A/R and avoid serious risk. FCIB’s latest webinar, “Best Credit Management Practices in Turkey - A View From Credit Managers on the Ground,” represents a credit professional’s perspective of the country based on real experience. Ingrid Ros, CICP and Aysegul Budak, ICCE will share stories and lessons learned through years of doing business in Turkey and will provide you with the knowledge to avoid payment delays and collections.

Speakers: Ingrid Ros & Aysegul Budak

ORDER NOW


 

Doing Business in India

This one hour webinar will provide tips, resources and need-to-know information on how to effectively conduct business in India. Three international speakers, with extensive credit management experience in collecting their A/R receivables portfolios in this country, will present an economic and cultural overview, followed by an interactive discussion on the various challenges of collecting payment and mitigating credit risk in India.

Speakers:Aysegul Budak, ICCE, Kirit S Javali, Ingrid Ros, ICCE and Shanti R Satish

ORDER NOW


 

Doing Business in Mexico

As more companies ramp up their sales into Mexico, they are faced with mounting challenges and risks. As a credit professional, it’s your responsibility to recognize opportunity and risks, and make sure that you get paid on time. You need to be sure that you know how to conduct due diligence on your business partners, what you need to look out for when conducting credit sales with customers in Mexico, and how to navigate the legal system when collections become necessary.

Speakers:Romelio Hernandez and Larry O’Brien

ORDER NOW


 

 

Driving Accountability

Master the secret behind achieving financial returns, performance excellence and business results through Conscious Leadership™ principles, effective communications and by inspiring personal ownership.

No matter how compelling the vision or how brilliant the strategy—without personal, business and performance accountability, most plans fall short.

This results-oriented seminar provides you with practical techniques to shape your executive and organizational message to enhance your business, people and systems objectives. Cultivating one’s ability to sell ideas—the outcomes are often exponential—results in strategic growth, innovation and increased share-older value.

Speaker: Rick Hernandez

ORDER NOW


 

Executive Decision Making

Behind every great leader is the ability to make executive decisions that embrace time, audience and value. In a global economy, how does one measure scope, culture and financial impact?

In today’s world balancing business, markets and organizational culture is not only a science, but an art form. Having the ability to discern and evaluate economies of scale, while under the pressures of short-term performance, time and consequences places critical decisions in your capable hands.

Effective Executive Decision-Making is an absolute and essential skill all senior executives must possess. Whether narrow or broad in scope, one’s ability to assess with accuracy and precision is crucial in global decision-making to ensure performance and financial optimization. Credibility is power, and poise while under the weight of critical transactions lie on your shoulders.

Speaker: Rick Hernandez

ORDER NOW


Building Relationships with Key Stakeholders

“Consider how hard it is to change yourself and you'll understand what little chance you have in trying to change others.” - Benjamin Franklin

Professional success is important to everyone, but still, success in business and in life means different things to different people—as well it should. But the fact is universal: real success, the kind that exists on multiple levels (personal, business and professional), is impossible without building great relationships. Real success is impossible unless you treat other people with kindness, regard and respect.

Trust, it is said, is essential to building solid personal and work relationships, but how do you build trust? Everyone has an opinion. Sometimes, no matter how hard we try, relationship-building eludes us. Beyond “tools and techniques,” this results-oriented seminar provides you with practical and sincere “best practices” for building genuine work relationships that serve your business objectives, affiliation and trust. Yes, performance accountability, too!

Speaker: Rick Hernandez

ORDER NOW


Thinking Strategically

Differentiate your executive contribution by mastering the ability to increase your organizational impact and by thinking strategically and “around the corner.”

Setting goals and making plans are not enough. Understanding your business and your markets are not enough. To set the pace for innovation and separation from the crowd is about one’s ability to anticipate the unseen.

No matter how compelling the vision—or how brilliant the plan—without strategic visioning, its execution is no guarantee for success, nor sustainability. This results-oriented seminar provides you with practical techniques to shape your ability to optimize growth and profitability by strategically merging your vision, plan and goal execution.

Thinking strategically is an essential component of leadership. Your position in an organization and the power it gives you aren't always enough to motivate people to do what you ask—unless, your vision and “business alignment” is compelling and strategic.

Speaker: Rick Hernandez

ORDER NOW


Effective Communications

Effective communication is a vital tool for any professional and begins with understanding your audience. An executive who can make a compelling presentation, communicate succinctly, sound persuasive and motivate a team to action - is someone who will succeed in a 21st century workplace. After all, your success at “selling” ideas and getting your point across, can be the difference between business success and a missed opportunity!

Effective Communication is critical for Conscious Leadership.™ It drives efficiencies, defines culture and leads to business results. Additionally, Effective Communication helps to foster healthy inter-personal, working relationships between team members, which in turn can improve morale and performance. Good communication is essential for a sense of wellbeing, autonomy and mastery over our work and personal lives. As an executive, it is imperative to convey one’s directive clearly, specifically and succinctly, to avoid conflict, resentment, misunderstandings and that “lost deal,” due to lack of clarity.

Speaker: Rick Hernandez

ORDER NOW


The Power of Influence & Purpose

Master the purpose behind crucial leadership influence for maximum organizational impact.

No matter how compelling the vision or how brilliant the strategy, without leadership influence, there is no execution. This results-oriented seminar provides you with practical techniques to shape your leadership messages, hone an authentic leadership voice, and engage in powerful conversations that achieve results.

Influence is an essential component of leadership. Your position in an organization and the power it gives you, aren't always enough to motivate people to do what you ask.

Speaker: Rick Hernandez

ORDER NOW


Conflict Resolution

Conflict is a normal part of any organizational relationship. Learning how to deal with conflict—rather than avoiding it—is crucial. When conflict is mismanaged, it can cause great harm to business goals, strategy and credible relationships. However, when handled in a respectful, positive way, conflict provides an opportunity to strengthen and leverage opposing points of view. In particular, improve the relationship and communication between two people, or sides of an argument. By learning these skills towards resolution, you can keep your personal and professional relationships strong and positive.

Conflict arises from differences, both large and small. It occurs whenever people disagree over course of action, values, motivations, perceptions, ideas or desires. Sometimes these differences appear trivial, but when a conflict triggers strong feelings, a deep personal need is often at the core of the problem. These needs can stem from the need to over-power, take control, defend or subdue an opponent due to disagreement, difference of opinion or even feelings of insecurity.

Speaker: Rick Hernandez

ORDER NOW


Adapting To New and Demanding Roles

What worked in the past may not serve your future.

Relying on the knowledge and skills that made you successful at one level in the organization won’t necessarily help you succeed at the next. In fact, if you rely too heavily on them, they can work against you. The successful journey up the food chain involves letting go of some things that have facilitated your progress so far. It is imperative to re-invent yourself, learn new skills and adopt new perspectives. Here, ensuring you allocate your time appropriately is essential. Here, your credibility begins.

In this webinar, you will learn to ask the right questions and partner with others to help you understand what business you’re really in, its executive demands, as well as assessing what is important to its short-term/long-term strategic plan. These are critical aspects of the “on-boarding” process.

Core to your success is alignment; how one aligns with where a business is and where it is going is all about having an executive voice and seat at the table.

Speaker: Rick Hernandez

ORDER NOW


Driving Change and Executing Plan

What’s the cost of falling short of plan, collection quotas or profitability metrics? In this compelling Webinar, learn how to master the elements that underscore the successful implementation of key initiatives, while driving change.

To optimize your strategic plan, align with targeted growth objectives and to ensure greatest organizational impact, learn how to blend your core vision with outcomes that reflect the impact of your successful execution toward positive results.

This results-oriented Webinar provides you with practical techniques to shape your leadership message, drive collaboration and embrace change during times of organizational growth, M/A activity, or when undergoing periods of uncertainty.

Join us for this powerful session and discover the missing ingredient – Trust – to achieve successful execution, peak performance and bullish results during inevitable change events. The impact of this hidden variable makes a powerful business case for leading your team with credibility and influence.

“Above all, success in business requires two things: a winning competitive strategy and superb organizational execution. Distrust is the enemy to both.” – Robert Shaw

Speaker: Rick Hernandez

ORDER NOW


 

Supply Chain Financing

With access to credit becoming increasingly more difficult for non-investment grade corporates, Supply Chain Financing is another tool to potentially help finance your supply base. Learn best practices for designing a Supply Chain Finance program, best practices when addressing internal organizational issues and key barriers to supplier adoption and how to address them.

Instructor: David Gustin

ORDER NOW


 

Global Credit Collections for Decentralized Management Systems Multi-Location Shared Service Centers

Get a bird’s eye view and demonstration of how AR automation software optimizes efficiencies of the credit, collections and disputes teams in the decentralized credit management systems, shared service center and their operating divisions.

Speaker: Chris Caparon

ORDER NOW


 

Standby Letter of Credit (SBLC)

When you are selling cross border and think that using a letter of credit is too complicated, or when you want to conduct your business on an open account basis but don’t feel 100 % comfortable with the payment or country risk of the customer, a Standby Letter of Credit (SBLC) may be a viable option for you.

Speakers: Fred Dons, Director, Head CTF Flow Netherlands, Deutsche Bank, Amsterdam, NL | Date: October 11, 2016

ORDER NOW


Trade Credit Financing

Trading internationally involves risk - the time between the start and completion of a transaction is often longer than trading within your own country. Trade credit financing may be used to extend credit to your customer which fuels growth while helping to manage your working capital flows. Read More...

Speakers: Ed Bell, CBA, ICCE, Gent Culver, Bruce T. Miller

ORDER NOW


Letters of Credit - Day 2

Export LCs serve as an efficient means of payment and reliable means of credit assurance. However, if the documents are noncompliant, it can substantially delay payment. This two day webinar discusses the details of unconfirmed LCs, confirmed LCs and standby LCs and will assist in sharpening your understanding of letters of credit.

Speaker: Fred Dons

ORDER NOW


Letters of Credit - Day 1

Export LCs serve as an efficient means of payment and reliable means of credit assurance. However, if the documents are noncompliant, it can substantially delay payment. This two day webinar discusses the details of unconfirmed LCs, confirmed LCs and standby LCs and will assist in sharpening your understanding of letters of credit.

Speaker: Fred Dons

ORDER NOW


Documentary Collections

Save your company money using this less complicated and less expensive tool rather than the Letter of Credit. Properly structure to retain control over the goods until payment. Know roles of the exporter's bank (remitting bank) and the importer's bank (collecting bank).

Instructor: Aysegul Budak

ORDER NOW


Credit Liquidity Solutions: Receivable Put Overview & Expansion

This 1-hour webinar will provide an overview of the receivable put option and its expansion both in the US and abroad. Explore both the benefits and challenges of utilizing this financing vehicle. Mr. Barone will address the FAQs regarding the uniqueness of this product and the differentiations effecting credit managers both in the US and in Europe.

Instructor: JC Barone

ORDER NOW


Funding of A/R Portfolios – Transactional Trade Finance

Transactional Trade Finance: A look at cross-border finance, L/Cs and documentary collections, and various receivable and payable finance products for open accounts.

Speakers: Farhad Subjally and Jim Leonard

ORDER NOW


Funding of A/R Portfolios – Factoring

This four-day webinar series examines a wide variety of issues surrounding the funding of a corporate’s principal current asset – its Accounts Receivables. The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment. Consideration is given to global credit market conditions and the dynamics of individual business sectors. The webinar series focuses on Securitization, Asset-Backed Lending, Factoring and Transactional Trade Finance as changes to global credit markets and legislation continue to impact on these services.

Speakers: Patrick Wilkins, Jim Leonard and Jonathan Parfitt

ORDER NOW


Funding of A/R portfolios – Asset Backed Lending

The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment.

Speakers: Steven Chait and Jim Leonard

ORDER NOW


Funding of A/R portfolios – Securitization

The primary objective of securitization is to obtain financing for a company's ongoing business needs. However, a properly structured financial asset securitization can also enable lower cost of financing compared to secured or even unsecured debt. Examine the advantages and disadvantages of using this method by joining our webinar delivered by Charles Nahum Head of Business Development, Finacity Corporation, London, U.K.

Speaker: Charles Nahum

ORDER NOW


 

Basics of Trade Credit Insurance (TCI) and the Pros & Cons of Credit Insurance

Learn how to use Trade Credit Insurance ("TCI") as a financial tool as well as a risk mitigation tool to maximize working capital. In today's global corporations market, it is vital to possess the knowledge to use this tool effectively. We will explore why corporations choose to utilize this tool and how it can be effective in this ever-changing economy.

Instructor: Nadine Moore

ORDER NOW


 

Demystifying Trade Credit Insurance

Gain practical advice from a broker’s point of view, learn what underwriters are looking for to grant policy approval, in addition to hearing live case studies from both sides and claim experiences with real examples and success stories.

Speakers: Bruce Nathan, ESQ, James Stewart, Partner, Joe McNamara, ICCE, Tom Raspanti

ORDER NOW


 

How to Read a Credit Insurance Policy

Gain practical advice from a broker’s point of view, learn what underwriters are looking for to grant policy approval, in addition to hearing live case studies from both sides and claim experiences with real examples and success stories.

Speakers: Bruce Nathan, ESQ, James Stewart, Partner, Joe McNamara, ICCE, Tom Raspanti

ORDER NOW