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Top notch international credit education, available whenever you want them, 24/7. FCIB's Global On Demand webinars are a convenient, affordable, high-quality way to enhance competency and skills. FCIB delivers information on the latest developments in global commercial credit challenges. You choose where and when. No need to worry about the original broadcast time and no need to leave your workplace to expand your knowledge!

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Our On Demand webinar library offers an extensive collection of offerings, but in our quest to best serve the needs of international credit and risk management professionals, we are continually searching for timely and relevant topics to keep YOU aware of the latest developments in global commercial credit. So, if you have an idea or suggestion, submit it here!



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Credit Insurance Trends and How to Get Your Claims Paid

Growing numbers of U.S. exporters are using export credit insurance to manage overseas credit risks, expand international sales, and arrange financing of foreign receivables. At the same time, more U.S. carriers are offering trade credit insurance.

Join Gary Mendell, president of Meridian Finance Group, as he describes new flexible kinds of policies and the credit insurance market’s field of players as well as trends in coverage and claims, and the outlook for the rest of this year and for 2018.

Exporters who are new to using credit insurance or who have not yet experienced losses may wonder how they can be confident their claims will be paid. There’s no mystery to getting indemnified, and in this webinar, Gary will also share best practices for managing international credit, complying with policy conditions and filing claims.

Speaker: Gary Mendell | Date: September 12, 2017


Leadership Webinar Series - Executive Decision-Making

Behind every great leader is the ability to make executive decisions that embrace time, audience and value. In a global economy, how does one measure scope, culture and financial impact?

In today’s world, balancing business, markets and organizational culture is not only a science, but an art form. Having the ability to discern and evaluate economies of scale, while under the pressures of short-term performance, time and consequences, places critical decisions in your capable hands.

Effective executive decision-making is an absolute and essential skill all senior executives must possess. Whether narrow or broad in scope, one’s ability to assess with accuracy and precision is crucial in global decision-making to ensure performance and financial optimization. Credibility is power, and poise while under the weight of critical transactions lies on your shoulders.

How do you make critical executive decisions?
Developing decision-making skills can help you gain respect, dignity and closure. It is your reputation and ability to influence your audience with the finesse and leverage necessary to increase one’s ability to accelerate time and secure successful outcomes.

Speaker: Rick Hernandez | Date: August 31, 2017


Financial Shenanigans

Financial shenanigans can range from creative interpretation of accounting rules to outright fraud. These actions can make a company’s credit risk look healthier than it really is and potentially go undetected for many years. This type of chicanery poses significant analytical challenges for credit professionals and has caused sizeable losses to the credit and investor community. For example, major cases in the recent past include Enron and WorldCom. During the webinar, Antje Seiffert-Murphy, CFA, of Equinox Global, will discuss types of financial shenanigans that include earnings manipulation and cash flow as well as explore ways to detect manipulations with the help of examples where companies reported false or misleading financial results.

Speaker: Antje Seiffert-Murphy | Date: August 24, 2017


Demystifying Trade Credit Insurance

A company’s largest asset is often its accounts receivable. Credit insurance is a tool that protects the collectability of a company’s accounts receivable and is similar to insuring that company’s inventory, equipment and real estate. A company uses credit insurance to protect against the risk of customer default, improve its existing credit management practices, and increase the likelihood of obtaining favorable financing terms. However, achieving those benefits requires a company to be a proactive policyholder by understanding its credit policy’s terms and negotiating with the insurer to obtain the best and broadest coverage. This program is an overview of credit insurance; the risks it is intended to cover; its benefits, uses and costs; and the strategy for obtaining a policy best suited to a company’s needs. The speakers will explain the mechanics of credit insurance and the key issues policyholders need to be aware of when purchasing or renewing their policies as well as their ability to negotiate terms that will protect against risks unique to them and enhance the scope of their coverage and recovery.

Speakers: Bruce S. Nathan and Jay Stewart, Partners | Date: August 22, 2017


Leadership Webinar Series - Building Relationships with Key Stakeholders

“Consider how hard it is to change yourself and you'll understand what little chance you have in trying to change others.” - Benjamin Franklin

Professional success is important to everyone, but success in business and in life means different things to different people—as well it should. Regardless, however, real success, the kind that exists on multiple levels (personal, business and professional), is impossible without building great relationships. Real success is impossible unless you treat other people with kindness, regard and respect.

Trust, it is said, is essential to building solid personal and work relationships, but how do you build trust? Everyone has an opinion. Sometimes, no matter how hard we try, relationship building eludes us. Beyond “tools and techniques,” this results-oriented seminar provides you with practical and sincere “best practices” for building genuine work relationships that serve your business objectives, affiliation and trust. Yes, performance accountability, too!

How does one build ‘effective’ and genuine relationships?
Developing your relationship-building skills can help you gain commitment from people at all levels—direct reports, peers and bosses. Learn how to effectively earn trust, commitment and respect by learning what serves others and what motivates them. See how quickly you generate “real success”—the kind that will ultimately produce organizational results.

Speaker: Rick Hernandez | Date: July 27, 2017


Making Intelligent International Credit Decisions

Making sound international credit decisions requires a different set of tips and techniques than when doing business domestically. Join Gary Mendell, president of Meridian Finance Group, as he shares best practices for evaluating foreign customers, especially amid trends toward larger credit limits, longer payment terms and other demands from international buyers and sales reps.
The webinar will also include updates on credit conditions in key international markets in Europe, Asia and Latin America—many of which face rising political and economic turmoil, while at the same time representing some of the greatest opportunities for overseas growth.

Speaker: Gary Mendell | Date: July 20, 2017


Order to Cash Metrics: Current and Future Models

This session will focus on the few, absolutely essential metrics your organization should track. It will also explore a couple of case studies where the metrics requirement changed as the business evolved.

Instructor: John Salek



Assessing Key Financial Information – The Balance Sheet and Beyond

This webinar provides practical guidance on Risk Assessment in an international environment. It will provide an overview of concepts in relation to carrying out an analysis of the key financial statements and interpreting information from a credit manager's perspective.

Speakers: Pam Thomas


International Credit Scoring Systems

This webinar provides practical guidance on the use of credit scoring tools in an international environment.

Instructor: Rita Mocquet


Financial Statements, Trends, Payment Terms and Red Flags in International Credit Risk Management

This webinar will provide the attendees facts related to international financial statements including the difference between GAAP and IFRS, how these differences in accounting principles can affect financial ratios, and will review Red Flags related to financial statements.

Instructor: Craig Simpkins



Doing Business in Argentina

Doing business in Argentina’s ever changing market and political climate is fast pace and challenging. A business can exhibit no problems one month, and then the next month the business climate or government policies change, putting the company in jeopardy. Credit professionals who do business there must be prepared to stay on top of their customers and never take what was true yesterday as being true today.

The best way to enforce debts and contracts as well as the legal process and remedies for collecting debts in Argentina are some of the topics Buenos Aires-based attorney Juan Pablo Bonfico will cover in this webinar.

Speakers: Credit director, Darrell Horton, CICP, Aristocrat Technologies and Juan Pablo Bonfico | Date: May 18, 2017


Doing Business in Italy

Italy, one of Europe’s most important markets, consists of a massive number of small- and medium-sized dynamic undertakings. Although these businesses represent great opportunities for foreign companies, they also present challenges, which credit professionals must navigate.

In this webinar, two attorneys, with extensive experience in assisting foreign companies operate in Italy, will focus on some of the issues that may require special attention when entering into contractual relations with Italian companies.

Speakers: Eva Knickenberg-Giardina and Irene Grassi, of CLG Italia, Studio Legale e Tributario | Date: May 11, 2017


Doing Business in Iran

After Saudi Arabia, Iran has the second-largest economy in the Middle East. Opportunity, however, is tempered by the many financial, trade and business sanctions that surround doing business there. For those companies that currently do business in Iran or those firms that are considering it, it’s important to know what the risks are and how to minimize them.

The best way to enforce debts and contracts as well as the legal process and remedies for collecting debts are some of the topics Tehran-based collections attorney Ehsan Hosseinzadeh will cover in this webinar. Attorney Jeremy Paner, former Office of Foreign Assets Control (OFAC) official, will discuss the U.S. sanctions on Iran following the Nuclear Deal and preview what to expect next.

Speakers: Ehsan Hosseinzadeh, managing partner of Educated Lawyers; and Jeremy Paner, of counsel for Holland & Hart


Doing Business in Russia

Russia remains a promising market with more than 142 million consumers and acute infrastructure needs, according to the export.gov website. Conducting business in the world’s largest country, however, can be impeded by several factors, several of which the website highlights: burdensome regulatory regimes; inadequate intellectual property rights protection and enforcement; widespread corruption and inadequate rule of law; inconsistent application of laws and regulations; and lack of transparency.

Two attorneys who have extensive experience with credit and collection issues in Russia will share their expertise about major factors to consider and how to mitigate risks.

Speakers: Sergey Brutyan and Robert Schulze of Schulze, Brutyan & Partners GmbH



Leadership Webinar Series – Thinking Strategically

Differentiate your executive contribution by mastering the ability to increase your organizational impact and by thinking strategically and “around the corner.”

Setting goals and making plans are not enough. Understanding your business and your markets are not enough. To set the pace for innovation and separation from the crowd is about one’s ability to anticipate the unseen.

No matter how compelling the vision—or how brilliant the plan—without strategic visioning, its execution is no guarantee for success, nor sustainability. This results-oriented seminar provides you with practical techniques to shape your ability to optimize growth and profitability by strategically merging your vision, plan and goal execution.

Thinking strategically is an essential component of leadership. Your position in an organization and the power it gives you aren't always enough to motivate people to do what you ask—unless, your vision and “business alignment” is compelling and strategic.

Speaker: Rick Hernandez | Date: May 25, 2017


Successful Change Management

In today’s globally connected economy, many corporations are in a continuing cycle of change as a result of mergers, acquisitions, outsourcing and offshoring. Some corporations have moved to a Shared Service Center Model (centralization), while others have reversed the process (decentralization).

Speakers: André Kolkman | Date: December 1, 2016


Adapting to New & Demanding Roles

What worked in the past may not serve your future.

Relying on the knowledge and skills that made you successful at one level in an organization won’t necessarily help you succeed at the next. In fact, if you rely too heavily on them, they can work against you. The successful journey up the food chain involves letting go of some things that have facilitated your progress so far. It is imperative to re-invent yourself, learn new skills and adopt new perspectives. Ensuring you allocate your time appropriately is essential. Here, your credibility begins.

In this webinar, you will learn to ask the right questions and partner with others to help you understand what business you’re really in and its executive demands, as well as assessing what is important to its short-term and long-term strategic plan. These are critical aspects of the “on-boarding” process.

Speaker: Rick Hernandez


Effective Communications

Effective communication is a vital tool for any professional and begins with understanding your audience. An executive who can make a compelling presentation, communicate succinctly, sound persuasive and motivate a team to action - is someone who will succeed in a 21st century workplace. After all, your success at “selling” ideas and getting your point across, can be the difference between business success and a missed opportunity!

Effective Communication is critical for Conscious Leadership.™ It drives efficiencies, defines culture and leads to business results. Additionally, Effective Communication helps to foster healthy inter-personal, working relationships between team members, which in turn can improve morale and performance. Good communication is essential for a sense of wellbeing, autonomy and mastery over our work and personal lives. As an executive, it is imperative to convey one’s directive clearly, specifically and succinctly, to avoid conflict, resentment, misunderstandings and that “lost deal,” due to lack of clarity.

Speaker: Rick Hernandez


The Power of Influence & Purpose

Master the purpose behind crucial leadership influence for maximum organizational impact.

No matter how compelling the vision or how brilliant the strategy, without leadership influence, there is no execution. This results-oriented seminar provides you with practical techniques to shape your leadership messages, hone an authentic leadership voice, and engage in powerful conversations that achieve results.

Influence is an essential component of leadership. Your position in an organization and the power it gives you, aren't always enough to motivate people to do what you ask.

Speaker: Rick Hernandez



Supply Chain Financing

With access to credit becoming increasingly more difficult for non-investment grade corporates, Supply Chain Financing is another tool to potentially help finance your supply base. Learn best practices for designing a Supply Chain Finance program, best practices when addressing internal organizational issues and key barriers to supplier adoption and how to address them.

Instructor: David Gustin



Correspondent Banking: Best Practices

As banks come under increasing regulatory scrutiny, it’s important for credit professionals to have a deeper understanding of correspondent banking relationships, which can help facility cross-border trade.

Take a deeper dive into the regulatory governance around correspondent banking, risk management steps, key benefits of specific correspondents, typical revenue sharing arrangements and the evolution of the industry with Amy Sahm, senior vice president and manager of Fulton Financial Corporation's International Group.

Speaker: Amy Sahm | Date: July 18, 2017


Correspondent Banking: The Basics

Correspondent banking relationships perform an important role in economic development and trade. The bank-to-bank relationships, however, are being tested due to compliance regulations.

Despite the challenging global regulatory compliance environment, banks continue to partner together to deliver international trade services. Learn the basics of how banks collaborate and build strategic relationships to execute letter of credit transactions, provide credit support and facilitate global payments from Amy Sahm, senior vice president and manager of Fulton Financial Corporation's International Group.

Speaker: Amy Sahm | Date: July 11, 2017


Early Pay Financing

Middle market companies’ OEM and large customers use a variety of techniques to accelerate payment of invoices, i.e., supply chain finance, dynamic discounting and single or multiple invoice finance options, etc. Join David Gustin of Global Business Intelligence as he shares the results of his recent survey and research into middle market companies use of “early pay” finance techniques.

Speakers: David Gustin | Date: February 21, 2017


Standby Letter of Credit (SBLC)

When you are selling cross border and think that using a letter of credit is too complicated, or when you want to conduct your business on an open account basis but don’t feel 100 % comfortable with the payment or country risk of the customer, a Standby Letter of Credit (SBLC) may be a viable option for you.

Speakers: Fred Dons, Director, Head CTF Flow Netherlands, Deutsche Bank, Amsterdam, NL | Date: October 11, 2016


Trade Credit Financing

Trading internationally involves risk - the time between the start and completion of a transaction is often longer than trading within your own country. Trade credit financing may be used to extend credit to your customer which fuels growth while helping to manage your working capital flows. Read More...

Speakers: Ed Bell, CBA, ICCE, Gent Culver, Bruce T. Miller


Credit Liquidity Solutions: Receivable Put Overview & Expansion

This 1-hour webinar will provide an overview of the receivable put option and its expansion both in the US and abroad. Explore both the benefits and challenges of utilizing this financing vehicle. Mr. Barone will address the FAQs regarding the uniqueness of this product and the differentiations effecting credit managers both in the US and in Europe.

Instructor: JC Barone


Funding of A/R Portfolios – Transactional Trade Finance

Transactional Trade Finance: A look at cross-border finance, L/Cs and documentary collections, and various receivable and payable finance products for open accounts.

Speakers: Farhad Subjally and Jim Leonard


Funding of A/R Portfolios – Factoring

This four-day webinar series examines a wide variety of issues surrounding the funding of a corporate’s principal current asset – its Accounts Receivables. The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment. Consideration is given to global credit market conditions and the dynamics of individual business sectors. The webinar series focuses on Securitization, Asset-Backed Lending, Factoring and Transactional Trade Finance as changes to global credit markets and legislation continue to impact on these services.

Speakers: Patrick Wilkins, Jim Leonard and Jonathan Parfitt


Funding of A/R portfolios – Asset Backed Lending

The series will look at most effective receivables funding solutions for addressing the specific working capital needs of companies doing business in today’s global environment.

Speakers: Steven Chait and Jim Leonard


Funding of A/R portfolios – Securitization

The primary objective of securitization is to obtain financing for a company's ongoing business needs. However, a properly structured financial asset securitization can also enable lower cost of financing compared to secured or even unsecured debt. Examine the advantages and disadvantages of using this method by joining our webinar delivered by Charles Nahum Head of Business Development, Finacity Corporation, London, U.K.

Speaker: Charles Nahum



Demystifying Trade Credit Insurance

Gain practical advice from a broker’s point of view, learn what underwriters are looking for to grant policy approval, in addition to hearing live case studies from both sides and claim experiences with real examples and success stories.

Speakers: Bruce Nathan, ESQ, James Stewart, Partner, Joe McNamara, ICCE, Tom Raspanti


How to Read a Credit Insurance Policy

Gain practical advice from a broker’s point of view, learn what underwriters are looking for to grant policy approval, in addition to hearing live case studies from both sides and claim experiences with real examples and success stories.

Speakers: Bruce Nathan, ESQ, James Stewart, Partner, Joe McNamara, ICCE, Tom Raspanti