amsterdam programme


Sunday, 16 September

19.00 – 20.30

Welcome Reception

Reunite with colleagues and welcome this year's conference speakers, panellists and other guests over cocktails and hors d’oeuvres.

Monday, 11 September

8.00 – 8.45

EXPO Area & Coffee

Visit with best-in-class service providers that support the credit management profession across the globe over coffee.

9.00 – 10.00

Keynote Presentation: The Global Economic Landscape

10.00 – 10.30

Networking Coffee Break in Expo Area

10.30 – 11.30

Order to Cash Process (OTC)

As companies across the world embrace new technologies, they recognise that inefficiencies in the OTC cycle can create potential losses resulting in less working capital. This session will examine the importance of OTC processes, from the sales contract to cash collection. Panellists will also examine ways in which the OTC has improved during the recent digital revolution.

   Pia Porvari, CICP, Head of Credit, UPM-Kymmene Corporation, Helsinki, Finland


11.30 – 12.30

Blockchain: The Future of Global AR Collections



Networking Luncheon & Expo


Cyber Security



Coffee & Networking in the EXPO


Open Forum Part One: General Credit-Related Topics

As a result of the overwhelming speed of changing technologies, this panel of experts (drawn from FCIB membership and spanning different world regions) will address important issues affecting credit managers in their risk management and AR collection processes. The forum sets the stage for an open exchange of information and sharing of expertise amongst fellow credit professionals.

Topics of interest include the following:

  • E-Invoicing platforms
  • Predictive analytics
  • Automated credit scoring systems
  • AI (Artificial Intelligence)

Networking Dinner (Meet in the hotel foyer at 18.45pm for prompt departure.)
Join fellow credit professionals for a relaxing dinner in the capitol city. (Dress code: Smart casual)

Location: TBA

Tuesday, 18 September top


EXPO Area & Coffee


9.00 – 10.00

Updates by Members of FCIB’s European Advisory Council


Legal Updates Affecting AR Receivables

This overview will take a look at the General Data Protection Regulation (GDPR), which becomes law on 25 May 2018—at which time, any corporate that fails to comply will face heavy fines. The GDPR replaces the Data Protection Directive 95/46/EC, designed to reshape how organizations across the region approach data privacy.

Open Forum Part Two: Country Specific Questions

  • Africa (Nigeria, Kenya)
  • Latin America (Brazil, Argentina Venezuela)

Coffee & Networking in the EXPO Area (Note: Final coffee break will be 15 minutes only)


Open Forum Part Two - Country specific questions

  • Middle East – Saudi Arabia
  • India
  • China

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 18.00

European Advisory Council Meeting

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