amsterdam programme


Sunday, 16 September

19.00 – 20.30

Welcome Reception

Reunite with colleagues and welcome this year's conference speakers, panellists and other guests over cocktails and hors d’oeuvres.

Monday, 17 September

8.00 – 8.45

EXPO Area & Coffee

Visit with best-in-class service providers that support the credit management profession across the globe over coffee.

9.00 – 10.00

Keynote Presentation: The Global Economic Landscape

   Francois Faure, Head of Country Risk Research, BNP Paribas, Paris

10.00 – 10.30

Networking Coffee Break in Expo Area

10.30 – 11.30

Order to Cash Process (OTC)

As companies across the world embrace new technologies, they recognise that inefficiencies in the OTC cycle can create potential losses resulting in less working capital. This session will examine the importance of OTC processes, from the sales contract to cash collection. Panellists will also examine ways in which the OTC has improved during the recent digital revolution.

   Pia Porvari, CICP, Head of Credit, UPM-Kymmene Corporation, Helsinki, Finland

Mike Mino, CCE, Director Billing, Credit & Collections, Veritas Technologies LLC, San Jose, CA, USA

Anna Przezdziek , Global Credit & Collections Manager, Tate & Lyle, Lodz, Poland

Cristof Van Laer,  Practice Leader, Credit Management, TriFinance, Antwerp, Belgium

11.30 – 12.30

Blockchain: The Future of Global AR Collections

Antje Seiffert-Murphy, VP Trade Credit and Political Risk, Equinox Global Inc., New York, USA

Steve Davies, Partner, Global Blockchain Leader, PricewaterhouseCoopers LLP, Edinburgh, Scotland 


Networking Luncheon & Expo


Cyber Security

Cyber incidents are rarely out of the news these days, and understanding these events is just as important to a credit manager as political risks and financial regulations are. Whilst it is tempting to dismiss cyber issues as technical problems more suited to your IT Department, the reality is an incident can have serious economic and political consequences, impacting the board room and even destabilising national governments. And with tough new data protection legislation being introduced across the globe, cyber risk is now forming an important part of the decision-making process in credit management. However the cyber security industry often fails to clearly explain the threats, using a range of buzzwords and jargon. In this session, two of the U.K.’s leading cyber security and information governance experts will explain current global cyber threat levels, the people behind them and their motivations, and what indicators credit managers need to look for when considering cyber risks.

Vince Warrington, Founder, Protective Intelligence Ltd, Bicester, UK


Coffee & Networking in the EXPO


Open Forum Part One: General Credit-Related Topics

As a result of the overwhelming speed of changing technologies, this panel of experts (drawn from FCIB membership and spanning different world regions) will address important issues affecting credit managers in their risk management and AR collection processes. The forum sets the stage for an open exchange of information and sharing of expertise amongst fellow credit professionals.

Topics of interest include the following:

  • E-Invoicing platforms
  • Predictive analytics
  • Automated credit scoring systems
  • AI (Artificial Intelligence)

   Martine Zimmermann, ICCE, Regional Credit Manager, EEMA, F. Hoffmann- La Roche Ltd, Basel, Switzerland



Networking Dinner (Meet in the hotel foyer at 18.45pm for prompt departure.)
Join fellow credit professionals for a relaxing dinner in the capitol city. (Dress code: Smart casual)

Location: TBA

Tuesday, 18 September top


EXPO Area & Coffee

8.30 – 9.00

Updates by Members of FCIB’s European Advisory Council


Legal Updates Affecting AR Portfolios


Open Forum Part Two: Country Specific Questions

  • Africa (Nigeria, Kenya)
  • Latin America (Brazil, Argentina Venezuela)

Coffee & Networking in the EXPO Area (Note: Final coffee break will be 15 minutes only)


Open Forum Part Two - Country specific questions

  • Middle East – Saudi Arabia
  • India
  • China

12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 18.00

European Advisory Council Meeting

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