amsterdam programme


Sunday, 10 September

19.00 – 20.30

Welcome Reception

Join us as we reunite with colleagues and welcome this year's conference speakers, panelists and guests in Rome over cocktails and hors d’oeuvres.

Monday, 11 September

8.00 – 8:45

EXPO Area & Coffee

Get to know best-in-class service providers that help support the credit management profession across the globe over coffee.

9.00 – 10.00

Keynote Presentation: The Global Landscape

  Julien Marcilly, Chief Economist, Coface, France

10.00 – 10.30

Networking Coffee Break in Expo Area

10:30 – 11:30

Order to Cash Process (OTC)

As companies across the world continue to embrace new technologies, they recognise that inefficiencies in the OTC cycle can create potential losses and a lack of working capital. This session examines the importance of OTC processes, from the sales contract to successful cash collection. Our speakers, both credit practitioners and software specialist providing technology platforms, will also examine ways in which the OTC has improved during the recent digital revolution.

  Martin Kirby, Head, O2C, Kier Group PLC, Manchester,
United Kingdom

11:30 – 12:30

What are the Core Competencies Required to Lead a Team in International Credit Management?

In the complex world of global customer and country risk, the credit manager is accountable for the entire credit granting process, including credit policy, assessing the creditworthiness of potential customers, periodic credit reviews of existing customers and much more!

Join us, for an exciting journey as we take a tour around some essential components that create additional value in a new era, particularly in relation to leadership skills.

  Rick Hernandez, President, Syntesis Global LLC, Los Angeles,

  Adolf Renaud,
Executive Director, Global Financial Operations, INC Research Holdings, Inc., Amsterdam,

   Elisa Ansandri, Executive Manager, Page Group, Rome,


Networking Luncheon & Expo


Trends in Credit Insurance: SESSION 1

The gap between TPE (total potential exposure) and clients’ premiums has grown and continues to widen. As we continue to see instability in world markets, this session will examine:

  • The implementation of IFRS 9, which may force higher bad debt provisions
  • Ways to facilitate and grow supplier sales to new or existing customers when customer financials may not be strong enough to support the total requested credit limit (leading to partial decisions)
  • Suppliers’ need for more flexibility when selecting the buyers they want to protect
  • Increasing demand for different and difficult structures where credit insurance can be part of the solution
  • Premium rates going down

  Frank Masteling,
Head of Netherlands, Equinox Global Limited, Amsterdam,

   Kick Baesjou,
Commercial Director, Coface Global Solutions, Coface, Paris,
   Vince McCue, Senior Vice-President, Marsh GmbH, Dusseldorf,
   Jean-Louis Coopers, Managing Director, Crion NV, Ghent,
   Samuel Pengel, Country Manager, Global, Atradius Credito Y Caucion S.A, Milan


Is digital the future of trade? SESSION 2

Digitization, Blockchain, Big Data - Are these just the latest buzzwords, or are we at the beginning of a revolution in trade and the way in which it is financed? Our panel of experts, drawn from the world of banking and systems software, will shed some light on how new technology will transform risk assessment, transaction execution and the funding of trade.

  • Are our clients creditworthy?
  • How do we access new markets?
  • How do we efficiently connect trading houses, shipping companies and providers of finance and insurance?

  Fabrice Morel,
Partner, Strategy Alliance GmbH, Dusseldorf, Germany
  Fred Dons, Director, Head TCF, Deutsche Bank, Amsterdam, Netherlands
  David Hennah, Head of Trade & Supply Chain Finance, Misys, London, United Kingdom


Coffee & Networking in the EXPO


The Field (site) visit: “Back to the future”

In today’s globally connected world, getting information on customers in Emerging markets still poses a problem. This session will examine ways in which the Field (Site) visit can exploit new and emerging technologies to aid the credit manager in the decision making process on setting credit limits.

  Fabio Lazzarini, Information Strategies Director, CRIF, Bologna

16.30 – 17.30

Letters of Credit

  Fred Dons, Head CTF Flow Netherlands, Deutsche Bank, Amsterdam


Assemble in foyer of hotel for departure to dinner


Networking Dinner
Attendees and guests will gather to enjoy a relaxing dinner, while reviewing the day’s events and networking in an informal atmosphere.

Location: TBD

Tuesday, 12 September top


EXPO Area & Coffee

8.30 – 9.00

FCIB Update

What’s new in FCIB’s Knowledge & Resource centre
(K & R)? Join our European Advisory Council members as they talk about various updates within the K & R centre over the past few months, and learn how to access all areas!


Secrets of a high performing International Credit Team

A motivated, high performing international credit team is extremely important when working across borders, cultures and boundaries. Even if the skills and expertise required are well represented, your people must be willing to work together effectively for any chance of success in today’s challenging global business environment. This session will arm you with 10 powerful tools to turn your credit team into a cohesive, dynamic unit.

  Richard van Houten, Director, Bron & Partners, Naarden


Coffee & Networking in the EXPO Area


OPEN FORUM/Executive Exchange

For more than 50 years, FCIB has been holding its signature Open Forum session during conferences and summits to promote and encourage the open exchange of information and sharing of expertise. This year our Open Forum panel, drawn from FCIB’s global membership, will examine issues in two segments:

A) Country Risk–Credit professionals drawn from different industries will take a look at issues across various countries in Europe, Latin America, China, Middle East, Africa and Asia.
B) General issues affecting credit managers across different practice areas –Credit risk, shared service centres, technology platforms, compliance, OTC and many more!
C) Join us as we examine common problems affecting international credit managers in the dynamic global world of trade credit, and learn from others when dealing with complex issues.


12.30 – 13.30

Luncheon & Farewells

13.30 – 15.00

Industry Credit Group Meetings

15.30 – 17.00

European Advisory Council Meeting

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