Silvina Aldeco-Martinez
Managing Director, Product and Market Development
S&P Capital IQ, London, United Kingdom

silvina aldeco martinezSilvina Aldeco-Martinez is Managing Director of Product and Market Development for S&P Capital IQ, which provides multi-asset class data, research and analytics to global financial market participants. S&P Capital IQ provides tailored solutions to corporate professionals, allowing them to perform efficient counterparty credit analysis, monitor exposures, and risk management.

Silvina has over fifteen years of experience within credit risk assessment in mature and emerging markets, credit risk related product development, modelling, risk management, and client training. These include eight years of experience as a ratings analyst and team leader for Standard & Poor's rating agency, analysing Latin American institutions and project finance lending, and developing analytical criteria. Prior to joining Standard & Poor's in 1996, Silvina was an equity research analyst for ABN AMRO Brokerage house in Argentina.

She holds a BSc in Economics from Buenos Aires University.

Michael Andreasen, ICCE,
Corporate Working Capital Process Manager
TNT Express, Netherlands

andreasenMichael Andreasen joined the credit control department of TNT's Denmark office in November 1990. He also worked as Credit Analyst at the Regional Head Office in Windsor, U.K before finally moving to the Corporate Head Office in the Netherlands in 2009 where he now holds the role of Corporate Working Capital Process Manager.

In his 20+ years , Michael has been involved in designing standard global invoice-to-cash processes, drafting Global Credit Policies, and is also one of the main Invoice-To-Cash process specialists for TNT's award-winning Global implementation/rollout of SAP FICO/MM.

Michaels' current responsibilities include functional responsibility for developing global Credit/Collections & Performance Management processes including process specialist for Global implementation/rollout of SAP FSCM. In addition, he has also carried out various process training sessions across many of TNT's offices mainly in Europe and the Americas.


Clive Bowsher
Director of Contracts
Emerson Process Management Shared Services Ltd.

Clive Bowsher has 35 years experience in contract management, beginning his career with Marconi Communication Systems in the UK, working on contracts with government and commercial customers globally, principally in the defence and telecom markets. He joined Fisher Controls in 1986 and, following Fisher's acquisition by Emerson Electric in 1993, with Emerson's Process Management business.

During his time with Fisher/Emerson, Clive worked in Europe and the USA where he was directly involved in the drafting and negotiation of a wide range of sell-side contract types around the world covering the supply of goods, software, engineering and site services to contractors, OEMs, distributors, integrators and end-users for use in the process industries. Having led the European contracts department since 2001, Clive now has responsibility for integrating Emerson's contracts function globally, to ensure consistency, efficiency and ease of business dealings. He strongly believes in cross-functional teams and works closely with Emerson's credit management group.


Barbara Brenner
Kanzlei Dr. Hemmerling, Germany

barbara brennerBarbara Brenner, founded KSI-International in 2007 and is the chief executive officer, heading up the German office in Bonn, Germany.

Barbara studied law at the Rheinische Friedrich-Wilhelms University in Bonn with a focus on international civil law and conflicts of law. From 1992 to 1994, she worked as a graduate assistant at the chair of Professor Dr. Dr. H C Marcus Lutter.

During this time, she contributed to different publications, amongst others, to the periodical "European Commercial Law Review" (ECLR), a supplement to the ZGR. Additionally, she was responsible for translating and editing the 3rd edition of the ZGR-special issue on the Law of subsidiaries abroad.

During her practical years, Barbara was appointed as Receiver in ongoing insolvency proceedings. After her admission to the bar in 1994, she was involved in giving advice to creditors in the trade and industry sector on insolvency proceedings. She specialized in collaterals, insolvency and international civil law, engaging herself in out-of-court corporate restructuring negotiations (pre-packed plans), advising mostly large and medium-sized businesses.


John Connolly
Vice President Russia and CIS
Valeant Pharmaceuticals International Inc.

john connellyJohn Connolly is currently vice president of Valeant Pharmaceuticals, based in Moscow. He has worked in the pharmaceutical industry since 1991, beginning his career with Eli Lilly holding sales, marketing, business development and general management assignments. In 2002 with Wyeth Pharmaceuticals, he was a general manager in Russia, Romania and the southern Balkan area. John then joined a private venture firm, PharmSwiss SA, as regional general manager Southeast Europe until its acquisition by Valeant in 2011.

John has a BSc in Management from Trinity College Dublin and a Diploma in Russian Studies and Foreign Trade from the Trade Management Institute Dublin. In 1998 he received his MBA from Duke University, Fuqua School of Business through the GEMBA Program.



Tim Cummins
The International Association for Contract & Commercial Management (IACCM)
United Kingdom

Tim Cummins

Tim Cummins' career began in corporate finance in the banking and automotive industries, progressing to a series of senior roles in commercial management. He led contract negotiation teams for sales up to $1.5bn in the aerospace and then technology sectors. For 12 years, he worked at the IBM Corporation, initially in the UK and France, before joining the chairman's staff in New York, on a team exploring the impacts of globalization on corporate structure and organization. He led reengineering of the worldwide contracts and pricing process, before leaving IBM to become co-founder and CFO of a successful venture funded software company. Tim then founded the non-profit International Association for Contract & Commercial Management, which has grown to more than 25,000 members and is devoted to assisting organizations in raising skills, improving knowledge and achieving improved results from their trading relationships. In his role as CEO, Tim acts in an advisory capacity to many major international corporations and government agencies in both established and developing markets.


Gert Demmink, LL.M. CFE
Managing Partner
Philip Sidney

Angela Bradbur

Gert Demmink is a much sought-after expert and presenter on compliance and export controls. Since September 2007 he has delivered many (executive) presentations on US and EU export controls and ASD Common Industry Standards for the Netherlands Aerospace Group, the Netherlands Industry for Defense & Security (NIDV) and a selection of The Eagle Compliance Company's clients, both in the US and in the Netherlands. He has advised clients with regards to EAR, ITAR, FAR, DFARS, OFAC, USA PATRIOT Act and compliance programs.

During his activities he has built up a comprehensive network and in-depth expertise in various sectors. Gert always thinks in terms of solutions, which he bases on insightful and reproducible analyses. Clients value Gert's comprehensive knowledge, legal understanding and experience as well as his sense of humor.

Besides his activities in The Eagle Compliance Company, Gert performs the role of deputy judge at the Court of Amsterdam and Court of Haarlem (criminal and fraud divisions). He occasionally takes charge of examinations in judicial proceedings.


Professor Peter Giblin
Cass Business School
United Kingdom

Peter Giblin

Peter Giblin has a background in international law, merchant banking and executive search. He specialises in working with senior-level decision makers to support them as they grow their businesses by identifying, attracting, managing, developing and evaluating talented personnel. He also practised corporate and tax law in both the United States and France, and was managing director and worldwide head of finance and administration of a major British merchant bank. Mr Giblin is a visiting professor in the Faculty of Management at Cass Business School, where he is a founding member of the Centre for Research in Corporate Governance.

He is a graduate of Yale University and the Columbia School of Law, and was a Fulbright scholar in Venezuela and a Hague fellow in the Netherlands. He is a member of the Board of Trustees of the American University in Cairo where he has chaired its Audit Committee, and of the Audit and Risk Management Committee of the University of Essex. He is a member of the British Psychological Society, where he is Level A/Level B-qualified in occupational testing.


Arne Hartung,
Group Embargo Officer in Compliance/AML
Deutsche Bank, Frankfurt Germany

Arne Hartung

Arne Hartung commenced his career in 1996 as a project manager with Bremer Landesbank. He quickly moved up to hold a managerial position at IDS Scheer AG where from 2002 to 2007, he was responsible for regulatory change programs and audit and risk implementation. Arne also completed his masters in International Business Studies during this time.

In March 2007 Arne was appointed manager at SMP AG Consulting where he was responsible for multi-channel strategies, and program management along with organizational design.

In October 2008, Arne joined Deutsche Bank as director of group strategy where he managed internal investigation and strategic development and eventually into the position he holds today as group embargo office in compliance and anti-money laundering.


Chris Higgs
European Finance Director
Lightbridge Communication Corporation (LCC)

chris higgsChris Higgs has overall responsibility for the finance function in the European region for Lightbridge Communication Corporation, a US multinational telecomm service provider based in London.

He made the switch from the chemical manufacturing industry a year ago where he had previously worked for over 17 years in a number of European roles including Hercules, a US listed corporation, where he had overall responsibility for setting up a European shared service centre in Rijswijk, Netherlands with a centralised credit control department. He then assumed a role as European corporate controller in Brussels for three years before making the move to ISP, a privately owned US company after which he was located in Cologne, Germany where both the credit control and customer service operations were based. Chris spent 11 years as EMEA finance director before the company was acquired by Ashland Inc.

Chris is a qualified ACA, who spent his early years with Deloitte Touche in the U.K. before moving into industry.


Waseem Hussain, Founder, Managing Director
Marwas AG, Switzerland

waseem hussainWaseem Hussain is the Managing Director of MARWAS Ltd, a management consultancy that specializes in doing business with India. Waseem has helped numerous European companies to design and execute strategies for their business in India. He has trained and coached more than 8,000 executives, managers, engineers, scientific researchers and administrative staff in France, Germany, India, Italy, Switzerland, the United Kingdom and the USA how to successfully dealing with culture, mentality and work ethos in India. He organizes study and business delegation trips to India, is the author of numerous articles, book chapters and market studies and a keynote speaker at international business conferences.

Waseem is a member of the Duke Corporate Education Global Learning Resource Network and a guest lecturer in MBA as well as Executive MBA courses at various universities.

Waseem's areas of expertise include market strategy and execution, leadership, negotiating, project management, change management, intercultural communication, employee selection, and staff attrition management.

In his previous professional activities Waseem worked as a South Asia correspondent for print as well as broadcast media in Switzerland and Germany. Later, he managed an Swiss-Indian joint venture in the air transportation industry and was the business manager with a multi-national outsourcing organization.

Some of Waseem's current client works include consulting and trainer roles with ABB, AXA, Credit Suisse, Geberit, Hitachi Zosen, Mettler Toledo, Novartis, SAP, Swisscom, Swiss Re, Unicredit, Zurich Insurance.

Waseem is a Swiss citizen of Indian origin. He was raised in Switzerland, graduated from a commercial college in Zurich and completed onward studies in international management, management consulting, project management, and intercultural communication. He is business fluent in English, German, Urdu and Hindi.


Louise Kern
Managing Director
Global Business Information Services, Inc. (GloBIS)

louise kernWith over 30 years of international experience, Louise Kern began working in the business information industry in 1996. She has lived in mainland China, Austria, Germany, and France, speaks fluent Mandarin and German and is conversant in French. Seeing the surging need for high quality business information in the increasingly global economy, and leveraging her extensive first-hand cultural knowledge of and educational background in various countries, Louise founded Global Business Information Services, Inc. (GloBIS) in 2003, initially with a China due diligence focus. The company's development has been a direct response to customers' needs to learn about the foreign affiliates of Chinese companies, and now its coverage is global. Louise has a BA in East Asian Languages and Civilizations and Master's in the Social and Political Dynamics of Economic and Political Reforms in China, Former Soviet Union and Eastern Europe, both from the University of Chicago, and a graduate diploma in Chinese International Relations from the Johns Hopkins School of Advanced International Studies (SAIS), Nanjing (China) University campus. She has served on the Board of the International Trade Association of Greater Chicago; International Women Associates, Chicago; the Chicago Sister Cities China Committee and the US Chapter of the United Nations Development Fund for Women.


Chris Kuehl, PhD
Managing Director
Armada Corporate Intelligence

Chris Kuehl

Chris Kuehl is the co-founder (with Keith Prather) and managing director of Armada Corporate Intelligence, a company created to provide strategy foundation, competitive intelligence, business analysis and economic forecasting for corporate clients. Chris is the chief economist for Fabricators and Manufacturers Association and the National Association of Credit Management (NACM), preparing and commenting on NACM's monthly Credit Managers' Index (CMI). He is also the author of the Business Intelligence Briefs, a daily newsletter distributed to FCIB members.

Chris is a frequent commentator for the media both locally and nationally. He is a regular economic and business analyst for KMBZ radio and KSHB-TV, a local NBC affiliate.

He holds a master's degree in Soviet and East European Studies, a master's in East Asian studies and a PhD in political economics from the University of Kansas. He has been on the faculty of universities in the United States, Hungary, Estonia, Russia, Singapore and Taiwan. He has been on the local steering committee for the Society of Competitive Intelligence Professionals and has been active with a number of business and finance organizations.


John LaRocca, CICP, Director of Global Credit
Hitachi Data Systems Corporation

John LaRocca

John LaRocca is Director of Global Credit for both Hitachi Data Systems Corporation and Hitachi Data Systems Credit Corporation in Santa Clara, California, Krakow, Poland, and Kuala Lumpur, Malaysia. He received Hitachi's Best Business Partnership Award in 2011.

John is co-founder of CreditPointe Inc. (2006) and Quote to Cash Solutions/Q2C (2001). A certified expert witness and a commercial credit, equipment lease marketing and operations expert, John has worked with AgVantage and USAID, Allied Signal, Avnet, Dell, Dell Financial Services/Deutsche Financial Services, Gateway, GE CDF, the (Republic of) Georgian Leasing Company, and Mellon GCM. He previously served as president and CEO of LeasingX, Inc., a pioneer in the equipment leasing auction marketplace, and as senior vice president of operations and information systems of De Lage Landen Financial Services.

John also spent 22 years with the Hewlett-Packard Company, 12 years as their Americas/global credit director, most recently as the global account sales manager for MicroAge, Inc. He was named to HP's $1 billion Achievers Club. John is a member of the Credit Research Foundation and currently serves on the FCIB Board of Advisors. He resides in San Jose, California and Scottsdale, Arizona.


Frank Loeffler
Regional Compliance Officer EEMEA
F. Hoffmann-La Roche AG
Basel, Switzerland

Frank Loeffler

Frank Loeffler joined Roche in 2001 and worked in both audit and commercial roles after which he worked in pricing and key account management. In 2007, he was appointed head of commercial management for the German Roche affiliate and was responsible for negotiating commercial agreements with hospitals, pharmacies and wholesalers. From 2011 to 2014 he worked in the internal audit department at Roche Headquarters, leading and conducting audits mainly in Asia Pacific and Europe. Frank currently serves as the regional compliance officer for Eastern Europe, Middle East and Africa (EEMEA).


John Lorie
Chief Economist
Atradius Credit Insurance NV

John Lorie

John Lorié is the Atradius Chief Economist, having joined the company in April 2011. He is also affiliated to the University of Amsterdam as a researcher.

Previously, he was Senior Vice President at ABN AMRO, where he worked for more than 20 years in a variety of roles. He started his career in the Dutch Ministry of Foreign Affairs.

John holds a PHD in international economics, a master's degree in tax economics and a bachelor's degree in marketing.


Karen McLaughlin, ICCE
Group Credit Manager,
Innospec Inc and Innospec Limited ,
United Kingdom

Karen McLaughlin took up a position with Innospec in 2003, initially as an International Credit Analyst. Soon after, Karen was promoted to Assistant Group Credit Manager and most recently to Group Credit Manager.

During her career, Karen has covered all aspects of credit management from risk assessment, compliance and risk mitigation, to international trade and collections. She has served on FCIB's conference panels both in Europe and the U.S, most recently on FCIB's panel at the Prague Annual Summit in May 2013, where she was one of three panelists covering Compliance and Ethics.

In addition to holding FCIB membership and membership of ICM in the UK, Karen is a qualified ICCE and fully conversant with international commercial and banking practices, with particular strengths in UCP regulations (Uniform Customs and Practice for Documentary Credits). Karen is also a member of FCIB's specialist chemicals credit industry group.




Mathias Moreno
Chief Executive Officer
SpotCred Europe

mathias morenoMathias Moreno is a citizen of both France and Columbia with extensive experience in South American markets. After studying in France at the Institut d’Etudes Politiques de Paris and in Colombia at the Universisad de los Andes, he graduated in Economics and worked at the Central Bank of Colombia as a research economist. From 1988 to 2003, Mathias pursued a career in commercial and investment banking at European Bank, Sudameris where he worked in countries such as Colombia, Argentina and Brazil.

Mathias, co-founder of SpotCred Group in São Paulo, Brazil, is presently managing its European activities. SpotCred Group, a specialized insurance brokerage dedicated to credit insurance with a particular focus on emerging markets has offices in São Paulo, Paris and Moscow.

With Mathias’ background in insurance and finance, he is an occasional guest speaker at specialized events dedicated to credit management and the credit insurance industry.



Mark Palmer, Head of London Market Underwriting
Trade Credit & Political Risks
Atradius Credit Insurance NV, London UK

mark palmerMark Palmer began his career in Commodity Trade Finance banking with Meespierson during the late 1980's before moving to Standard Bank to focus on Structured & Project Finance transactions predominantly in the metals sector. He switched to the Trade Credit & Political Risk Insurance market in 1999, joining AIG to establish insurance products for banks and has held a number of senior roles since then with Lloyds and company insurers alike. He now works as part of team at Atradius responsible for underwriting structured credit and other single obligor policies, excess of loss programs and political risk insurance for investors and lenders.




Shanti Panday, CICP
Senior Credit Manager EAME
International Flavors & Fragrances (IFF), the Netherlands


Shanti Panday commenced her career as an accounts clerk with nonprofit organizations before moving into government departments. Before choosing credit management as her career path, Shanti also worked as a finance assistant in accounts payable for different companies.

After some years working for various multinationals, Shanti joined IFF, where today she holds the title of senior credit manager responsible for Europe, Africa and the Middle East Region.

With substantial skills obtained over a 10-year period, Shanti describes her strengths as being action-orientated and a problem solver, increasing results and having a clear customer focus.




Anthony Righi, CICP
Senior Credit Analyst
Chevron Products UK Limited

anthony righiAnthony Righi started his career as a research analyst in a communications firm after which he had a stint with an import/export company and then spent a number of years in the banking sector with two commercial banks and an investment bank specializing in trade finance, risk management, compliance, credit and money laundering.

Anthony joined Chevron's credit department about nine years ago and is involved in all aspects of credit risk management including collateral management, counter-party analysis, data privacy co-ordination, payment risks management and credit-related IT projects.

He holds an MBA in Corporate Finance and enjoys watching football in his spare time.



Neil Ross
Trade Credit Insurance Profit Centre Manager EMEA
EMEA AIG-Europe Limited, United Kingdom

neil rossNeil Ross is trade credit insurance profit centre manager EMEA for AIG-Europe Limited. Neil has over 25 years of experience working in the credit insurance industry where he has held senior positions at Trade Indemnity, Hiscox and AIG. He is currently the chairman of AIG Trade Finance Limited and AIG Receivables Management Limited. AIG is the leading global Excess of Loss credit insurer with over 35 years of experience.

Neil has been a speaker at many events across Europe. In addition, he is a long-standing member of FCIB and has spoken on a variety of topics at FCIB's European conferences in recent years.




Freddy Van den Spiegel
Chief Economist & Director of Public Affairs
BP Aromatics Limited NV


Freddy Van den Spiegel is a Professor at the Free University Brussels and Vlerick Business school, where he teaches courses in Financial Management, Financial Markets and Financial Institutions.

He is a Visiting Professor at Warsaw University since 1992 and several other European and US Universities. He is an economic advisor of several European business associations. Previously he was Chief economist of BNP Paribas Fortis.

As an economist, he has a specific interest in the effects of European integration and worldwide globalization on financial markets and risks.


Ronald Van Megen
Managing Director and Owner, I.R.M Credit Solutions
B.V. Netherlands

ronald van megen

Ronald Van Megen is an experienced credit risk manager who has worked at senior management level for more than 20 years for various multinational companies and industries in Europe. He is Managing Director and owner of I.R.M Credit Solutions B.V. – Credit risk consultancy and Training. In addition Ronald is closely involved with Navitas Resources, on energy credit risk training and credit risk consultancy for the Asian and Middle East energy market. He completed his MBA thesis on "Renewable Energy and Biofuel projects". The study was finalized in 2010.

Ronald has a wide expertise in Strategic (Energy) Credit Risk Management, Order to Cash processes, Change Management/re-organizations/mergers, Risk mitigation and Trade Finance and is also a professional trainer and guest speaker on subjects such as International Credit Risk, Enterprise Risk Management and Working Capital. He also managed various (international) conferences as a moderator.

In addition, Ronald is a part time lecturer at the Rotterdam Business School, teaching Finance and Risk master classes.


Michael Van Steenwinkel
Global Credit Manager, Petrochemicals
BP Aromatics Limited NV

michael van steenwinkelMichael Van Steenwinkel is a chemical engineer and petroleum economist. After several roles in the financial and commercial analysis sector at BP in Belgium and Germany, he joined BP Petrochemicals' credit department where he now acts as global credit manager.

Since 2011, Michael has been involved with Bank Payment Obligation (BPO) from a corporate perspective and is greatly committed to the continuous improvement of BP's processes.

During his career with BP, Michael has gained extensive experience in credit enhancement and mitigation within an international trade credit environment.



Andreas Tesch
Chief Market Officer
Atradius N.V.

Andreas TeschSince October 2011 Andreas Tesch has been the Chief Market Officer (CMO) on the Management Board of Atradius N.V. His area of responsibility for Atradius Credit Insurance in North-Western and Central Europe, includes Greece and Turkey, NAFTA, and Asia Pacific, and the units Dutch State Business, Global, Special Products and Group Communication & Commercial Development.

Previously, Andreas was director for Global, Oceania and New Markets, responsible for managing a team in sales and account management across more than 30 countries, contributing to the company's global profitability through strategic footprint expansion, senior client relationship management and sound account management and growth strategies.

Andreas earned a degree in BA from the University of Cologne, Germany and completed a semester in Marketing and Organisational Behaviour at the University of California at Berkeley, United States.

A regular speaker at business forums around the world, Andreas is also a widely published author of papers and articles, on topics from equity markets and due diligence to sales organisation and branding.


Berry Van Hoof, Group Credit Manager
Allnex Belgium

Berry Van Hoof

Berry Van Hoof has served since the beginning of 2013 as group credit manager for Allnex, the divested coating resins business of Cytec Industries based in Belgium. From 2005 to 2012 at Cytec, his team reduced DSO by 20% as a result of working capital improvement processes and he further centralized the EMEA credit and collection function helping Cytec to be recognized as a centre of excellence.

Previous to Cytec, he spent 20 years with different companies in the Philips Electronics group in the Netherlands, taking up increasing responsibilities in international credit management. While at Philips, he experienced the rise and development of credit management on the European continent.



Dr. Thomas Voller
EuroCollectNet, Germany

thomas voller2Dr. Thomas Voller was admitted as an attorney in 1982. His legal training includes time spent in the United States and England before setting up his own practice in 1987 in his home city of Frankfurt-am-Main, Germany. His law firm practices in both national and international commercial and corporate law.

Dr.Voller represents domestic and foreign firms both in and out of court and in all areas of business law including international debt collection. He also acts for Credit Insurers and Banks. He is authorized to represent clients in local, regional and higher regional German Courts.

In addition, Dr. Voller is also active as Mediator in the area of dispute resolution having trained as an Attorney Mediator (DAA).

Dr Voller is the founder of Consulegis-Collect, now known as EuroCollectNet, an association of European lawyers offering a comprehensive cost-effective service for the collection of debt and related legal matter throughout Europe. He has also spoken at other FCIB conferences and events across Europe and the U.S, most recently at an international executive exchange session at NACM's Credit Congress in Dallas, in May 2012.


Martine Zimmermann, ICCE
Credit Manager CEMAI Region
F. Hoffmann-La Roche AG


Martine Zimmermann has over 30 years of experience in international credit management and credit risk insurance. Before joining Roche, Martine held a variety of positions in credit management and countertrade at Ciba-Geigy, Switzerland.

Martine is based at Roche's headquarters in Basel, Switzerland. Since 1989 she has been responsible for credit risk insurance schemes worldwide, supporting the sales and marketing organizations when new business requires start-up activities in high-risk countries, special projects in relation to debt collection and establishing a strategy for trade finance for the main exporting company.

Martine supports the fast-growing business units in each step of the sales order-to-cash cycle, beginning with the assessment of new customers to the establishment of provisions for bad debts including, risk mitigation, support in trade finance and collection, and the monitoring of accounts receivables.