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FCIB’s Webinar Series


Collection Issues Around the World
February 19 2013 10.00am


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Webinar at a Glance

Date: February 19th, 2013
Time: 10:00am-11:00pm Eastern – What time is this for me?

This 1-hour webinar is broken into two parts. Collections experts who cover the regions in depth will also be on hand to answer questions.

Part I

Tips to help you collect successfully – no matter where your customer is located

  • Effective collection technique
  • Due diligence
  • Consider alternatives - using a collection agency, arbitration
  • Cultural sensitivity and customary business practices

Part II

By region:

North America (overview, with focus on):

  • Canada
  • Mexico

South America (overview, with focus on):

  • Brazil
  • Argentina
  • Venezuela

Europe (overview, with focus on):

  • European Union
  • Russia and CIS Countries

Asia (overview, with focus on):

  • India
  • China

Middle East and North Africa (overview, with focus on):

  • UAE
  • Arab Spring countries (impact)



Domenic DiLoreto, Regional Vice President (Sales), ABC Amega

Domenic is responsible for managing client retention and new business development in 10 eastern states comprising ABC-Amega’s Mid-Atlantic territory. His background includes 16 years credit industry experience. He joined ABC-Amega in March, 2000 as a district sales manager for the Great Lakes territory encompassing upstate New York, western Pennsylvania, Ohio and Michigan. Prior to joining ABC-Amega, Domenic was a commercial lending officer in the banking industry. He holds a B.S. degree in Management and Finance from Canisius College, Buffalo, New York.

Registration Fees

  FCIB Member: Non-Member:
by 02/05/13 $95 $195
after 02/05/13 $145 $245

Registration Fees Include:

  • One telephone and web connection at one physical location

Cancellation and Refund Policy

Registration fees, less a $50 processing fee will be refunded for written cancellations received 7 days before the program start date. No refunds for cancellations within 7 days of the program start date. Substitutions are permitted.

Certificate of Attendance

Participants who attend this webinar will receive a Certificate of Attendance. For additional participants from the same company as the main registrant, please use this form.

*All additional participants must be received before the start of the webinar to receive the Certificate.

Webinar Access

Instructions to join the Webinar will be sent to the main registrant's email address the day before.

Remember! please log-in at least 15 minutes prior to the webinar commencing to ensure ample time for technical assistance if needed.

Accreditation Points

Participants earn 2 Education and 2 Participation Points towards the International Certified Credit Executive (ICCE) certification/recertification.